Overview
Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the 'Best Pub Employer' for 2025 at The Publican Awards!
Join us as a Floor Manager and we can offer you a package of up to £13.51 per hour plus £3.00 tip jar!
A Floor Manager supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making. The Senior Shift Leader at Hickory's Smokehouse acts as Manager on Duty when required and plays a key role in maintaining people standards, guest experience, and restaurant results.
If you are a passionate Assistant Manager or Team Leader who wants their next big step on the hospitality ladder, then we need to hear from you. As the fastest growing, Southern style Smokehouse group in the UK, Hickory's is really going places - and we want to take you with us.
As the fastest growing, Southern style Smokehouse group in the UK with an award-winning Hickory's Training Academy, we can offer you amazing opportunities as we expand. And, we have a company culture that really cares & embraces work-life-balance. So, apply now & we can tell you all about it.
Responsibilities
- A Floor Manager supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making.
- The Senior Shift Leader acts as Manager on Duty when required and plays a key role in maintaining people standards, guest experience, and restaurant results.
Qualifications & Experience
- Experience as an Assistant Manager or Team Leader in hospitality or a similar customer-focused environment is preferred.
- Strong leadership, coaching, and communication skills with a focus on guest experience and operational delivery.
- Ability to manage shifts, motivate teams, and make effective decisions under pressure.
Benefits
- A package of up to £16.51 per hour including Tip Jar – up to £3.00 per hour in tips.
- £250k bespoke-built kitchen with USA-imported smokers.
- Award-winning training & clear progression opportunities.
- Free team food on shift & a birthday meal on us – Huge BBQ menu with endless possibilities!
- Christmas Day off.
- Paid time off for life's big moments (weddings, first day at school, moving into your first home & more).
- 25% team discount across Hickory's (Rising to 50% with loyal service).
- 24/7 wellbeing support & a culture that values work-life balance.
- Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities.
- Our pledge to a work-life balance – monitoring & managing through our Red program.
- Up to £1000 for you through the refer a friend scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Manager in Liverpool
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Job Search Place Limited, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Job Search Place Limited specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Manufacturing Processes
Before you walk into the interview with Job Search Place Limited, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Job Search Place Limited value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
