At a Glance
- Tasks: Assist with cruise parking operations and provide meet and greet services for passengers.
- Company: Join a dynamic team at Liverpool Port during an exciting time.
- Benefits: Earn competitive pay, flexible shifts, and opportunities for additional roles.
- Other info: Full training provided; smart appearance required.
- Why this job: Be part of a vibrant environment and make passengers' journeys smoother.
- Qualifications: Strong communication skills and ability to work under pressure.
The predicted salary is between 14.29 - 14.29 £ per hour.
This is an exciting time to be joining our team based in Liverpool and being involved in supporting the port activities as CPS Meet and Greet Reception Staff. You will be responsible for assisting with cruise parking operations in Liverpool Port. The role will involve a lot of walking and standing for long periods of time. This is a flexible opportunity and you may be requested to work weekdays, weekends, or bank holiday shifts.
Your daily responsibilities will consist of:
- Booking customer vehicles onto CPS handheld devices upon arrival at the cruise terminal.
- Photographing all passenger vehicles as part of the booking process.
- Advising passengers about the process upon return from their cruise.
- Providing meet and greet services for passengers returning from their cruise and handing vehicle keys back.
The successful candidate will meet the following requirements:
- The ability to communicate with different levels of passengers.
- The ability to operate electronic handheld booking devices (full training will be given).
- To be able to work under pressure and to tight time frames.
- A proactive approach when dealing with customer issues.
- Smart appearance.
Successful candidates will be expected to attend Health and Safety; they will be subject to identification checks and referencing checks.
Compensation: Competitive payment of £14.29 per hour (weekdays) and £14.85 per hour (weekends and Bank Holidays). Rates are inclusive of paid annual leave accrual. The opportunity to increase your earnings when desired - we have other roles available we could allocate you to once you register with us.
CPS Receptionist - Liverpool employer: Job Search Place Limited
Joining our team as a CPS Receptionist in Liverpool offers you the chance to be part of a dynamic work environment at the bustling Liverpool Port. We pride ourselves on our flexible working arrangements, competitive pay rates, and a supportive culture that encourages employee growth through various roles available within the company. With a focus on teamwork and customer service, this role not only provides meaningful engagement with passengers but also allows for personal development in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land CPS Receptionist - Liverpool
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Job Search Place Limited and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Job Search Place Limited and let us see your personality shine through!
We think you need these skills to ace CPS Receptionist - Liverpool
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Job Search Place Limited.
Get Familiar with Our Brand:Before applying, take some time to learn about Job Search Place Limited and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Job Search Place Limited.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Job Search Place Limited will surely appreciate.
