At a Glance
- Tasks: Lead and motivate the team to create unforgettable guest experiences.
- Company: Join the vibrant Stonegate Group at Minster Tavern, a welcoming hotspot in Ely.
- Benefits: Enjoy discounts, early access to wages, and a fun work environment.
- Other info: Must be 18 or over due to alcohol responsibilities.
- Why this job: Be part of a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Strong hospitality background and excellent customer service skills required.
The predicted salary is between 25000 - 30000 £ per year.
Stonegate Group is seeking an experienced Front of House Team Leader for Minster Tavern in Ely. This role is key to delivering an amazing guest experience by leading and motivating the team. The ideal candidate will have a strong background in hospitality and excellent customer service skills.
Minster Tavern, opposite Ely Cathedral, is known for its welcoming atmosphere and offers a range of benefits including discounts and early access to wages. Candidates must be 18 or over due to alcohol responsibilities.
Front of House Team Leader — Lead Guest Experiences in Littleport employer: Job Search Place Limited
Stonegate Group is an exceptional employer, offering a vibrant work culture at the Minster Tavern in Ely, where you can thrive in a supportive environment dedicated to delivering outstanding guest experiences. With competitive benefits such as discounts and early access to wages, along with ample opportunities for personal and professional growth, joining our team means being part of a community that values your contributions and fosters your development in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader — Lead Guest Experiences in Littleport
✨Tip Number 1
Get to know the venue! Before your interview, pop into Minster Tavern and soak up the atmosphere. Chat with the staff if you can; it shows you're genuinely interested and helps you understand the vibe they’re going for.
✨Tip Number 2
Show off your leadership skills! Think of examples where you've motivated a team or handled a tricky situation. We want to see how you can lead the Front of House team to create those amazing guest experiences.
✨Tip Number 3
Be ready to discuss customer service! Prepare some stories about how you've gone above and beyond for guests in the past. This role is all about creating memorable experiences, so let us know how you can contribute!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front of House Team Leader — Lead Guest Experiences in Littleport
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to create memorable guest experiences. We want to see that you’re not just looking for a job, but that you genuinely care about making guests feel welcome.
Tailor Your Application:Make sure to customise your application for the Front of House Team Leader role. Highlight your leadership skills and any relevant experience in managing teams. We’re looking for someone who can motivate others, so don’t forget to mention any times you’ve successfully led a team in the past!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Minster Tavern!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Venue
Before the interview, take some time to research Minster Tavern and its unique atmosphere. Familiarise yourself with their menu, special events, and any recent news. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you can create an amazing guest experience through effective leadership.
✨Emphasise Customer Service Excellence
Stonegate Group values excellent customer service, so be ready to discuss your approach to ensuring guests have a memorable experience. Share specific instances where you've gone above and beyond for customers, and how you handle difficult situations with grace.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
