At a Glance
- Tasks: Manage invoicing, handle calls, and support field engineering teams.
- Company: Join Briggs Equipment, a leader in the industry with a supportive team.
- Benefits: Enjoy a competitive salary, pension scheme, and profit share bonuses.
- Other info: Permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: GCSE education or equivalent and strong Microsoft Office skills required.
The predicted salary is between 25000 - 32000 £ per year.
Briggs Equipment is seeking a Service Centre Administrator to join our team in Lisburn. This permanent role involves crucial communication with field engineering teams and managing invoicing, call handling, and timesheet consolidation.
The ideal candidate must have GCSE education or equivalent, substantial customer service experience, and strong skills in Microsoft Office.
Benefits include a competitive salary, pension scheme, and profit share bonuses.
Service Centre Administrator – Invoicing, Data & Support in Lisburn employer: Job Search Place Limited
Briggs Equipment is an excellent employer that values its employees by offering a supportive work culture and opportunities for professional growth. Located in Lisburn, the company provides competitive salaries, a pension scheme, and profit share bonuses, ensuring that team members are rewarded for their hard work and dedication. Joining our team means being part of a collaborative environment where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Administrator – Invoicing, Data & Support in Lisburn
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Briggs Equipment on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to invoicing and customer service. We can role-play with a friend to boost our confidence and nail those answers!
✨Tip Number 3
Show off your Microsoft Office skills! Bring examples of how you've used Excel or Word in previous roles. We want to demonstrate that we can handle the data side of things effortlessly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Service Centre Administrator – Invoicing, Data & Support in Lisburn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills in Microsoft Office. We want to see how your background fits with the Service Centre Administrator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at Briggs Equipment and how your skills can contribute to our success. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role involves crucial communication with field engineering teams, make sure to demonstrate your communication skills in your application. Whether it’s through examples in your CV or your cover letter, let us know how you handle call handling and support.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of invoicing processes and data management. Familiarise yourself with common software used in service centres, especially Microsoft Office, as you'll likely be asked about your proficiency during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or improved a process, as this will demonstrate your ability to handle calls and support effectively.
✨Communicate Clearly
Since the role involves crucial communication with field engineering teams, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable expressing your ideas and answering questions succinctly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, how success is measured in the role, or what challenges the service centre currently faces. This shows you're engaged and thinking ahead!
