At a Glance
- Tasks: Manage invoicing, call handling, and support field engineering teams.
- Company: Join Briggs Equipment, a leader in service excellence.
- Benefits: Enjoy a competitive salary, pension scheme, and profit share bonuses.
- Other info: Permanent role with opportunities for growth and development.
- Why this job: Be a key player in a dynamic team and enhance your customer service skills.
- Qualifications: GCSE education or equivalent and strong Microsoft Office skills required.
The predicted salary is between 25000 - 32000 £ per year.
Briggs Equipment is seeking a Service Centre Administrator to join our team in Lisburn. This permanent role is crucial for maintaining communication with field engineering teams and managing invoicing, call handling, and timesheet consolidation.
The ideal candidate will have:
- GCSE education or equivalent
- Substantial customer service experience
- Strong skills in Microsoft Office
Benefits include a competitive salary, pension scheme, and profit share bonuses.
Lisburn Service Centre Administrator - Data, Invoicing & Support employer: Job Search Place Limited
Briggs Equipment is an excellent employer, offering a supportive work culture that values teamwork and communication. Located in Lisburn, employees benefit from a competitive salary, a robust pension scheme, and profit share bonuses, alongside ample opportunities for personal and professional growth within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Lisburn Service Centre Administrator - Data, Invoicing & Support
✨Tip Number 1
Make sure you research Briggs Equipment and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Service Centre Administrator, you'll be handling calls and liaising with field engineers. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel. Being proficient in these tools can set you apart from other candidates, so consider doing some online tutorials to refresh your knowledge.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Lisburn Service Centre Administrator - Data, Invoicing & Support
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any relevant skills in Microsoft Office. We want to see how your background fits the role of Service Centre Administrator, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills can benefit our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role involves a lot of communication with field engineering teams, make sure to demonstrate your strong communication skills in your application. Whether it’s through examples in your CV or your cover letter, let us know how you handle calls and manage information.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of invoicing and data management. Familiarise yourself with common software used in service centres, especially Microsoft Office, as you'll likely be asked about your proficiency during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you effectively handled calls or resolved issues, as this will demonstrate your ability to communicate well with both customers and field engineering teams.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations in the role. Practice responses that showcase your problem-solving abilities and your approach to managing timesheet consolidation and communication.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the tools they use. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
