At a Glance
- Tasks: Deliver friendly customer service and help keep the store running smoothly.
- Company: Join a long-established family business serving local communities.
- Benefits: Enjoy flexible hours, a 10% staff discount, and career growth opportunities.
- Other info: No experience needed; we provide all the training you need!
- Why this job: Be part of a team that makes a real difference in your community.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
About us
At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve. We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.
About you
We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job. In return, we offer flexible hours and benefits including 10% staff discount and career opportunities. We are an equal opportunities employer and welcome applications from all sections of the community.
How you serve the community
- Put our customers first by providing service, help and advice
- Unpack deliveries and re-stock the shelves
- Actively sell and promote offers to customers
- Serve in our 'Food to Go' CJ's counter
- Maintain excellent standards of store hygiene and compliance
Job Details
No. Of Hours: 16
Location: SPAR Leuchars, 43 Main Street, Leuchars, KY16 0HE
Customer Service Assistant - 16 hours in Leuchars employer: Job Search Place Limited
At SPAR/CJ Lang, we are dedicated to fostering a supportive and inclusive work environment where our Customer Service Assistants can thrive. With flexible hours, a generous 10% staff discount, and ample opportunities for career advancement, we empower our team members to grow while serving the local community. Join us in a family-oriented atmosphere that values teamwork and customer satisfaction, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - 16 hours in Leuchars
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR/CJ Lang. Understand their values and how they serve the community. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Customer Service Assistant, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and ensure you can deliver friendly and efficient service.
✨Tip Number 3
Show off your flexibility! Since the job requires working various hours, be ready to discuss your availability during the interview. Highlight your willingness to work mornings, evenings, and weekends to demonstrate that you're a team player.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it shows that you’re proactive about joining the team. Plus, you might just land that interview!
We think you need these skills to ace Customer Service Assistant - 16 hours in Leuchars
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you're a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight your customer service skills and any relevant experience. Even if you haven't worked in retail before, think about times you've helped others or provided excellent service in different settings.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you'd be a great addition to our team!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research SPAR/CJ Lang. Understand their values, history, and what makes them unique in serving local communities. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Think about times when you resolved issues or provided excellent service, and be ready to share those stories.
✨Flexibility is Key
Since the role requires flexibility with hours, be prepared to discuss your availability openly. Highlight your willingness to work mornings, evenings, and weekends, as this shows you're committed to being a reliable team member.
✨Demonstrate a Customer-First Attitude
Think about what 'putting customers first' means to you. Be ready to discuss how you would handle different customer scenarios, such as dealing with complaints or promoting offers. Showing that you prioritise customer satisfaction will resonate well with the interviewers.
