At a Glance
- Tasks: Be the friendly face that welcomes guests to our amazing attractions.
- Company: Join the UK's only resort dedicated to making people happy!
- Benefits: Enjoy 20 free tickets, discounts, and ongoing training opportunities.
- Other info: Flexible hours with great perks and a fun work environment.
- Why this job: Make a lasting impression and create memorable experiences for guests.
- Qualifications: Positive attitude, customer service passion, and ability to thrive under pressure.
The predicted salary is between 8 - 8 £ per hour.
What you'll bring to the team
Location: Alton Towers Resort
Hours/Availability: Applicants must be able to work 5 days out of 7 including at least 1 weekend day.
We are currently recruiting for a Leisure Operations Receptionist to join us in the Hotels at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy! Want to make a great big smiling first impression? In this crucial customer facing role, the Leisure Reception team are the first people to interact with guests before they enter our stunning waterpark or golf attractions. It's vital that the team work together as it's the guests first and last impression that really counts. You'll be responsible for taking ownership of any guest issues, cash and key handling as well as ensuring relevant guest information gets passed to the correct department.
Qualifications & Experience
- Be able to work 5 days out of 7 including at least 1 weekend day
- A positive, enthusiastic and energetic approach, with the ability to create a welcoming and friendly atmosphere for guests
- A genuine passion for delivering exceptional customer service
- Ability to thrive in a fast‑paced, high‑pressure environment
- Previous experience working on a busy reception desk is desirable
Benefits
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
- Ongoing training and development opportunities
- Plus, many more
Pay Range
Compensation between GBP £8.00/Hr. and GBP £12.71/Hr.
Leisure Operations Receptionist employer: Job Search Place Limited
At Alton Towers Resort, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member plays a vital role in creating unforgettable experiences for our guests. With comprehensive training and development opportunities, alongside unique perks like the Merlin Magic Pass and generous discounts, we ensure our Leisure Operations Receptionists not only thrive in their roles but also enjoy a fulfilling career in a fun and dynamic environment. Join us and be part of a team that truly values your contributions while making Britain happy!
