At a Glance
- Tasks: Lead operations and enhance guest experiences at our vibrant leisure centre.
- Company: Join Mitie Group plc, a leader in leisure services.
- Benefits: Enjoy a competitive salary, great team culture, and career development opportunities.
- Other info: 37.5 hours per week in a dynamic and supportive environment.
- Why this job: Make a difference in people's leisure time while developing your leadership skills.
- Qualifications: Experience in leisure management, NPLQ, Pool Plant qualifications, and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
Mitie Group plc. is seeking an Assistant Leisure Centre Manager to assist in the operational delivery of its leisure services at East Leake, Loughborough. The position involves managing cleaning and reception teams while ensuring a clean and presentable Leisure Centre.
Applicants should have relevant experience, alongside NPLQ and Pool Plant Qualifications. Strong Microsoft Office skills and excellent communication and customer service skills are essential.
Working hours are 37.5 hours per week.
Leisure Centre Operations & Guest Experience Lead employer: Job Search Place Limited
Mitie Group plc. is an excellent employer, offering a vibrant work culture that prioritises employee well-being and development. With opportunities for growth within the leisure services sector, employees benefit from comprehensive training and support, ensuring a rewarding career path in the heart of East Leake, Loughborough. Join us to be part of a dedicated team that values customer experience and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Centre Operations & Guest Experience Lead
✨Tip Number 1
Network like a pro! Reach out to people in the leisure industry, especially those who work at Mitie Group or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, highlight your NPLQ and Pool Plant qualifications. Make sure they know you’ve got the chops to manage cleaning and reception teams effectively.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Prepare some examples of how you've handled guest experiences in the past. This will show that you can keep the Leisure Centre buzzing with positive vibes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Leisure Centre Operations & Guest Experience Lead
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any relevant experience you have in leisure centre operations or customer service. We want to see how your background aligns with the role, so don’t hold back!
Nail Those Qualifications:If you've got your NPLQ and Pool Plant Qualifications, shout about them! These are key for us, so make sure they’re front and centre in your application.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate a well-structured application that’s easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you’re familiar with the operations of a leisure centre. Brush up on your knowledge about cleaning protocols, guest experience strategies, and how to manage teams effectively. This will show that you’re not just interested in the role but also understand what it entails.
✨Show Off Your Qualifications
Don’t forget to highlight your NPLQ and Pool Plant Qualifications during the interview. Be ready to discuss how these qualifications have prepared you for the challenges of managing a leisure centre and how they can benefit the team.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you’ve handled customer service situations in the past. Whether it’s resolving complaints or enhancing guest experiences, showcasing your communication skills will be key to impressing the interviewers.
✨Be Ready for Team Management Questions
Since you’ll be managing cleaning and reception teams, expect questions about leadership and team dynamics. Think of specific instances where you’ve successfully led a team or improved team performance, and be ready to share those stories.
