At a Glance
- Tasks: Supervise customers and ensure their safety at Stokesley Leisure and Wellbeing Hub.
- Company: Join North Yorkshire Council's dynamic Leisure Services team.
- Benefits: Enjoy free parking, training opportunities, and a local government pension scheme.
- Other info: Diverse workplace committed to inclusivity and safeguarding.
- Why this job: Make a real difference in your community while working in a fun environment.
- Qualifications: Must hold RLSS NPLQ qualification and have strong customer care skills.
The predicted salary is between 20000 - 25000 £ per year.
Hours: 37 hours per week - covering daytime, evening and weekends. All hours are across 7 days, Monday to Sunday.
Are you a motivated and enthusiastic individual seeking a varied and exciting new role? Do you have the ability to communicate and work well within a team? Are you alert to the safety of yourself and people around you? If the answer is yes, we want to hear from you!
We are currently seeking Leisure Attendants at Stokesley Leisure and Wellbeing Hub. As a Leisure Attendant, you will work within North Yorkshire Council's Leisure Services team to provide support, enhance and deliver 'day to day' operations of the leisure centre. The role involves supervision of customers, ensuring their safety and satisfaction whilst following North Yorkshire Council's policies and procedures at all times.
What we need from you:
- Hold the RLSS NPLQ qualification to ensure safe and effective lifeguard practice and undertake essential regular training in line with lifeguard qualification standards and organisational protocols.
- Awareness of safeguarding children and vulnerable adults.
- Good understanding of customer care and working with customers/general public.
- Ability to work effectively within a team.
- Ability to use own initiative.
- Be able to give clear, accurate, and assertive instructions verbally and through the correct use of signals to customers and other members of the team.
- Ability to solve routine problems as they arise and suggest ideas to improve service provision.
Working for us:
In return we can offer free car parking, local government pension scheme, training, and development opportunities along with the opportunity to work for a large council with several leisure centres. Enhanced Level DBS Disclosure is required for appointment to this post.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.
Leisure Attendant employer: Job Search Place Limited
North Yorkshire Council is an excellent employer, offering a supportive work environment at the Stokesley Leisure and Wellbeing Hub. With a commitment to employee development, free car parking, and a local government pension scheme, we prioritise the well-being of our staff while fostering a diverse and inclusive culture that celebrates individual contributions. Join us to make a meaningful impact in the community while enjoying a rewarding career in leisure services.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Attendant
✨Tip Number 1
Get to know the leisure centre before your interview! Visit the Stokesley Leisure and Wellbeing Hub, chat with staff, and observe how they interact with customers. This will give you a feel for the environment and help you tailor your answers during the interview.
✨Tip Number 2
Show off your teamwork skills! Think of examples where you've worked well in a team or resolved conflicts. The role is all about collaboration, so make sure you highlight your ability to communicate effectively and support your colleagues.
✨Tip Number 3
Be prepared to discuss safety protocols! As a Leisure Attendant, you'll need to ensure the safety of everyone around you. Brush up on your knowledge of lifeguard practices and be ready to share how you would handle various situations to keep customers safe.
✨Tip Number 4
Apply through our website! We want to hear from enthusiastic individuals like you directly. By applying online, you’ll streamline your application process and show us that you’re serious about joining our team at North Yorkshire Council.
We think you need these skills to ace Leisure Attendant
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the role shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about becoming a Leisure Attendant and contributing to our team.
Highlight Relevant Experience:Make sure to mention any previous experience you have in customer service or working in a team. We love seeing how your background aligns with the skills we need, especially when it comes to safety and communication.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the point, showing us exactly why you’re the right fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role
Make sure you understand the responsibilities of a Leisure Attendant. Familiarise yourself with the key aspects of the job, such as customer safety, supervision, and adherence to policies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss your experiences working in teams. Share specific examples where you contributed to a team’s success or resolved conflicts. This will demonstrate your ability to work well with others and your commitment to creating a positive environment.
✨Highlight Your Communication Skills
Effective communication is key for a Leisure Attendant. Practice how you would give clear instructions and interact with customers. You might even want to role-play scenarios with a friend to get comfortable with delivering assertive yet friendly communication.
✨Be Ready for Situational Questions
Expect questions about how you would handle various situations, especially regarding safety and customer care. Think of examples from your past experiences where you successfully managed challenges or improved service. This will show that you can think on your feet and prioritise safety.
