At a Glance
- Tasks: Manage visa applications, greet customers, and provide excellent service.
- Company: Join a dynamic team in Leeds with a focus on customer support.
- Benefits: Earn £13.50 per hour plus holiday pay, with flexible hours.
- Other info: Immediate start available; thrive in a fast-paced, collaborative environment.
- Why this job: Make a difference by helping people navigate their visa processes.
- Qualifications: Experience in customer service and a valid DBS required.
The predicted salary is between 13.5 - 13.5 £ per hour.
Location: Leeds (office based)
Pay: £13.50 per hour plus accrual of holiday pay
Duration: 3 months
Hours: 37.5 on a Rotational Basis (8am 4pm AND 10am 6pm)
Requirement: Valid DBS required
Start: Immediate availability needed
About the Role
Are you personable and have a can do attitude and willingness to go the extra mile? Can you cope effectively under pressure, be patient, professional and adaptable? Should you have demonstrable experience in a customer service role engaging directly with the public; have been exposed to a fast paced, collaborative team environment, we would like to hear from you.
We have a fantastic opportunity for Customer Service Representative to manage the day to day processing of visa applications & renewals. This will include:
- Greeting customers
- Supporting completion and checking of applications
- Obtaining biometric data and other documentation
You will need to follow an established and defined filing and administration process, all guided by a computer based system. It is crucial for this role to engage with applicants and provide a positive service. Similarly, handling customer complaints diplomatically and assertively will be imperative. A valid DBS is required as part of the screening process. A copy of your certificate will need to be provided.
Interested? Please get in touch ASAP for further information. You will be joining a collaborative and hard working team.
Temporary Customer Support Representative - Leeds (LJCT123) employer: Job Search Place Limited
Join our dynamic team in Leeds as a Temporary Customer Support Representative, where you'll enjoy a supportive work culture that values collaboration and personal growth. With competitive pay and the opportunity to gain valuable experience in a fast-paced environment, we prioritise employee well-being and development, making this an excellent place for those looking to make a meaningful impact in customer service.
