At a Glance
- Tasks: Deliver top-notch customer service and manage vehicle scheduling and estimates.
- Company: Join Vantage, a leading automotive group with a passion for excellence.
- Benefits: Earn up to £36,889.10 plus bonuses, 30 days holiday, and career development.
- Other info: Great opportunities for personal growth and supported training available.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Smart appearance, confident, and a full clean UK Driving Licence required.
The predicted salary is between 36889 - 36889 £ per year.
New opportunity not to be missed! Vantage are looking for a Service Administrator to join our team based in Toyota and Lexus Leeds. In return you will receive a competitive salary of up to £36,889.10 per annum including OTE plus excellent benefits!
At Vantage we have built carefully on our success and we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia, Citroen and Skoda. Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for a customer focused Service Administrator to join our team at Vantage Toyota Preston.
About the Role
This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs. You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions. This is a full time role and typically you will be expected to work 42.5 hours Monday to Friday and alternative Saturdays on a rota basis.
Our ideal Service Administrator
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
- Be able to work under your own initiative as well as part of a bigger team and coordinate workshop activity to deliver agreed work.
- You must hold a full clean UK Driving Licence.
What we offer our Service Administrator
As well as a stable career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career. We offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth. We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
If you think you've got what it takes and would like to join our progressive motor group as a Service Administrator please click 'Apply' now.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Service Administrator - Toyota in Leeds employer: Job Search Place Limited
Vantage is an exceptional employer, offering a dynamic work environment in the heart of Leeds where customer service excellence is at the forefront of our operations. With competitive salaries, generous holiday allowances, and a strong focus on employee development through supported training, we empower our Service Administrators to thrive both personally and professionally. Join us and be part of a passionate team that values your contributions and fosters long-lasting relationships with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator - Toyota in Leeds
✨Tip Number 1
Get to know the company! Research Vantage and their values, especially their commitment to customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips on what the hiring managers are looking for!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Vantage team. Good luck!
We think you need these skills to ace Service Administrator - Toyota in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Administrator role. Highlight your customer service experience and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering great customer service and how you can exceed customer expectations. Let us know why you're excited about joining Vantage!
Showcase Your Initiative:In your application, mention times when you've taken the initiative in previous roles. We love candidates who can work independently and as part of a team, so share those experiences with us!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you research Vantage and their values, especially their commitment to customer service. Familiarise yourself with Toyota and Lexus vehicles, as well as the services they offer. This will show your genuine interest in the role and help you answer questions confidently.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your enthusiasm for the position and aligns with the professional image Vantage aims to project to its customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered excellent customer service. Highlight how you’ve built relationships with customers and exceeded their expectations. This is crucial for a Service Administrator role, so be ready to discuss specific situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team, company culture, or growth opportunities within Vantage. This shows your interest in the role and helps you determine if it’s the right fit for you.
