At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand in Leeds.
- Benefits: Earn up to £13.91 per hour plus sales commission and career growth opportunities.
- Other info: Flexible 25-hour contracts available, perfect for students!
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a passion for customer service.
The predicted salary is between 28800 - 28800 £ per year.
Full time/Part time: 25 hour contracts available
Location: G90 Trinity, Leeds LS1 6EX
Start date: Immediately
Purpose
Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join the team in our Leeds store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non-contractual hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 25 hours per week.
Ideal Candidate
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team, to achieve store sales targets and KPI's.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks - including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 25 hours per week and the flexibility to work any day (Monday - Sunday).
Salary / Pay: up to £13.91 per hour + non-contractual, hourly sales commission.
Retail Supervisor (25 hrs) in Leeds employer: Job Search Place Limited
Deichmann is an exceptional employer that values its employees by offering competitive pay, including hourly sales commission, and a supportive work culture that fosters personal and professional growth. Located in the vibrant city of Leeds, our Retail Supervisors are integral to creating a positive shopping experience, with opportunities to lead a team and develop retail skills in a dynamic environment. Join us for a rewarding career where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (25 hrs) in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of Retail Supervisor. Highlight your leadership skills and customer service prowess!
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (25 hrs) in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV:Make sure your CV highlights your previous retail experience and any supervisory roles you've held. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research Deichmann. Understand their values, products, and what sets them apart in the retail industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your previous experience where you've successfully motivated or coached team members. Highlight situations where you’ve handled challenges on the shop floor, as this will show your capability to manage under pressure.
✨Customer Service is Key
Deichmann places a strong emphasis on exceptional customer service. Be ready to discuss how you've gone above and beyond for customers in the past. Think of specific instances where you resolved complaints or enhanced the shopping experience, as this will showcase your commitment to customer satisfaction.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the retail environment. A polished appearance shows that you take the opportunity seriously and understand the importance of presentation in retail.
