At a Glance
- Tasks: Coordinate shipment of clients' goods and provide customer service.
- Company: Join an award-winning Removals and Storage firm in Leeds.
- Benefits: Salary of £25,000 with opportunities for upselling products.
- Other info: Start date is ASAP.
- Why this job: Ideal for proactive Customer Services professionals seeking growth.
- Qualifications: Exceptional communication skills and proficiency in Microsoft Office required.
The predicted salary is between 28500 - 28500 £ per year.
Location: Leeds
Salary: £25,000
Start: ASAP
About the role
Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their customers from their branch in Leeds. This position would suit someone from a very strong customer services background.
What you'll do
As Move Manager, a typical day will involve coordinating the smooth shipment of clients' goods, meeting agreements and upholding high standards of customer service. Your responsibilities will include:
- Providing advice to customers
- Monitoring consignment tracking worldwide
- Maintaining communication with internal departments, sister companies, and service suppliers
Move Manager primary responsibilities:
- Managing complete door-to-door services
- Offering comprehensive customer service in alignment with KPIs and contractual requirements
- Liaising with agent networks, service suppliers, and internal departments for operational needs
- Maximising sales opportunities and upselling products and services
- Maintaining accurate documentation to company and legal standards
- Building and maintaining working relationships within the team
What you need
We're keen to speak to proactive Customer Services professionals who are organised and results driven.
Skills, Knowledge & Experience:
- Exceptional communication skills, both written and verbal
- Proactive and optimistic attitude
- Excellent customer service skills and telephone manner
- Proficiency in Microsoft Word, Excel, and Outlook
- Adaptability to various tasks and a strong team player
- Well-presented, reliable, and punctual
- Industry experience would be a distinct advantage but is not essential
Removals Move Manager in Leeds employer: Job Search Place Limited
This award-winning Removals and Storage firm in Leeds offers a competitive salary and values exceptional customer service. The team focuses on maintaining high standards and building strong relationships with clients and suppliers.
