At a Glance
- Tasks: Assist patients and ensure smooth office operations in a healthcare setting.
- Company: Join a dedicated NHS practice focused on patient care.
- Benefits: 5 weeks holiday, NHS pension scheme, free parking, and uniform provided.
- Other info: 6-month probation period with opportunities for personal development.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: GCSE level education with strong English and Maths skills required.
The predicted salary is between 23970 - 25674 £ per year.
MUST BE ABLE TO WORK FROM 08:00 TO 18:30 ON MONDAY AND FRIDAY. This role is not open to students. Open Monday - Friday 08:00-18:30. Closed on Bank Holidays & Weekends. You may be required to take part in our late evening rota on either a Wednesday or Thursday until 20:30.
Main duties of the job:
- Ensuring smooth running of the main office and reception area.
- Dealing with patients on the phone and face to face e.g. booking into the appointments system.
- Liaising with other team members, Doctors, Nurses and other associated healthcare agencies and providers.
- General office duties including word/data processing, filing, photocopying and scanning, ordering stationery and other supplies.
- Maintaining and monitoring the practice appointments system.
- Answering telephones, booking appointments, dealing with patients.
About us:
- The post would have a 6-month probation period.
- 5 weeks holiday / extra week after 5 years service and extra 3 days after 10 years service.
- Automatically enrolled into the NHS pension scheme, you can opt out if you wish.
- Free car parking.
- Uniform is provided.
- Tea/Coffee/Milk is provided.
Job responsibilities:
- Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
- Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
- Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated.
Person Specification:
Qualifications:- Educated to GCSE level with sound knowledge of English & Maths.
- Willingness to participate in training & ongoing personal development.
- Experience of dealing with the public/patients.
- Practical experience of computerised systems.
- An understanding and acceptance of the need for strict confidentiality.
- Experience of working in a NHS/General Practice environment.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Patient Services Assistant in Leeds employer: Job Search Place Limited
As a Patient Services Assistant, you will thrive in a supportive and dynamic environment that prioritises patient care and teamwork. With generous benefits including 5 weeks of holiday, NHS pension enrolment, and opportunities for personal development, our practice fosters a culture of growth and collaboration. Located in a welcoming community, we ensure a positive work-life balance with no weekend shifts and a friendly atmosphere, making it an excellent place to build your career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Assistant in Leeds
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Job Search Place Limited for the Patient Services Assistant role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Services Assistant in Leeds
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Job Search Place Limited, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Job Search Place Limited, and how you can make a difference!
How to prepare for a job interview at Job Search Place Limited
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Job Search Place Limited.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Job Search Place Limited appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Job Search Place Limited supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
