Head of Customer Experience & Multisite Operations in Leeds

Head of Customer Experience & Multisite Operations in Leeds

Leeds Full-Time 95000 - 95000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead customer service strategy and oversee operations across multiple sites.
  • Company: Job Search Place Limited, a leader in customer service excellence.
  • Benefits: Competitive salary up to £95,000, company car, and flexible benefits package.
  • Other info: Join a dynamic team focused on continuous improvement and leadership.
  • Why this job: Shape the future of customer experience and drive impactful service improvements.
  • Qualifications: Extensive experience in customer service management and performance metrics.

The predicted salary is between 95000 - 95000 £ per year.

Job Search Place Limited is seeking a Head of Customer Service to shape service delivery across a multi-site operation. This senior leadership role involves defining customer service strategy, leading a large team, and overseeing operations to ensure quality service.

The successful candidate will have significant experience in managing customer service, utilizing performance metrics, and engaging stakeholders to drive continuous improvement in service delivery.

Attractive benefits include a base salary up to £95,000, company car, and a comprehensive package of flexible benefits.

Head of Customer Experience & Multisite Operations in Leeds employer: Job Search Place Limited

Job Search Place Limited is an excellent employer that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. With competitive benefits such as a base salary up to £95,000, a company car, and a flexible benefits package, employees are well-supported in their roles while contributing to a meaningful customer experience across multiple sites.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

We think you need these skills to ace Head of Customer Experience & Multisite Operations in Leeds

Customer Service Strategy
Team Leadership
Multi-site Operations Management
Performance Metrics Utilisation
Stakeholder Engagement
Continuous Improvement
Quality Service Oversight