At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service in a fast-paced food environment.
- Company: Be part of the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and flexible shifts.
- Other info: Dynamic role with opportunities to grow and develop in a supportive team.
- Why this job: Make a real impact by helping customers find their favourite food products every day.
- Qualifications: Must be 18 or over; a passion for food and great customer service is essential.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern
- Tuesday: 05:00-09:00
- Friday: 05:00-09:00
- Saturday: 05:00-09:00
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 Disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Role Overview: Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
Key Responsibilities:
- At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
- You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
- Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
- Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
- Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you'll embrace the challenge.
Final Note: Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Leeds Moortown Simply Food employer: Job Search Place Limited
Join M&S as a Customer Assistant in Leeds Moortown Simply Food, where you'll be part of a dynamic team that values resilience and commitment. With early morning shifts and a supportive work culture, we offer competitive pay including an unsocial hours premium, opportunities for personal growth, and the chance to make a real impact on customer satisfaction. Embrace the challenge of a fast-paced environment while enjoying the benefits of working for one of the UK's leading retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Leeds Moortown Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to provide five-star service under pressure will really impress the hiring team.
✨Tip Number 3
Be ready to showcase your flexibility! Since no two shifts are the same, be prepared to discuss how you can adapt to various roles in the store. Share examples from past experiences where you've successfully handled change.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the M&S team. So, take the plunge and submit your application today!
We think you need these skills to ace Customer Assistant - Food - Leeds Moortown Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what excites you about working in the M&S Food section. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for down-to-earth colleagues who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Flexible and Adaptable:Since no two shifts will look the same, it’s important to show us that you can adapt to changing demands. Talk about times when you’ve had to think on your feet or handle unexpected situations in a previous role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is exactly what they’re looking for in a Customer Assistant.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to thrive under pressure and deliver five-star service.
✨Emphasise Teamwork and Flexibility
M&S values team players who can adapt to changing demands. Be ready to share experiences where you worked collaboratively with others or adjusted to new challenges. Highlighting your flexibility will show that you’re ready to embrace the dynamic retail environment.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, brush up on any relevant digital tools or apps that M&S uses. Mentioning your comfort with technology during the interview will set you apart as a candidate who can enhance the customer experience.
