At a Glance
- Tasks: Deliver top-notch customer service and manage vehicle scheduling with precision.
- Company: Join Vantage, a leading automotive group with a passion for excellence.
- Benefits: Competitive salary up to £36,889.10, 30 days holiday, and career development opportunities.
- Other info: Enjoy a supportive environment with training and progression within the Vantage group.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: Smart appearance, strong communication skills, and a full UK Driving Licence required.
The predicted salary is between 36889 - 36889 £ per year.
New opportunity not to be missed! Vantage are looking for a Service Administrator to join our team based in Toyota and Lexus Leeds. In return, you will receive a competitive salary of up to £36,889.10 per annum including OTE plus excellent benefits!
At Vantage, we have built carefully on our success and we are proud to operate in fourteen locations across Yorkshire and Lancashire representing Toyota, Lexus, Kia, Citroen and Skoda. Our passion to provide the highest quality of customer service is key in everything we do and we now have an opportunity for a customer-focused Service Administrator to join our team at Vantage Toyota Preston.
About the Role
This role involves providing excellent customer service to all our customers through scheduling work on customer vehicles, providing accurate estimates for servicing, repairs and ensuring the customer is fully aware of likely timescales and costs. You will also be encouraged to promote the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions. This is a full-time role and typically you will be expected to work 42.5 hours Monday to Friday and alternative Saturdays on a rota basis.
Our ideal Service Administrator
- Be of smart appearance, confident, professional and an enthusiastic individual with a passion for delivering great customer service and a desire to exceed customer expectations.
- Have the ability to build a long-lasting relationship with our customers and have a good understanding of their needs in order to guide them towards the product/service.
- Be able to work under your own initiative as well as part of a bigger team and coordinate workshop activity to deliver agreed work.
- You must hold a full clean UK Driving Licence.
What we offer our Service Administrator
As well as a stable career, we offer a competitive salary package subject to experience consisting of a basic salary and bonus to reward your performance, this can be increased as you progress your career. We offer fantastic opportunities to develop with the brand but also within the Vantage group by giving supported training and an environment where we encourage personal growth. We offer 30 days of holiday (inclusive of bank holidays) which increases with service along with various other benefits, including a staff car scheme and contributory workplace pension scheme.
If you think you've got what it takes and would like to join our progressive motor group as a Service Administrator please click 'Apply' now.
No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Automotive Service Coordinator | Customer-Focused in Leeds employer: Job Search Place Limited
Vantage is an exceptional employer, offering a vibrant work culture that prioritises customer service excellence and employee development. Located in the heart of Leeds, our team enjoys competitive salaries, generous holiday allowances, and a supportive environment that fosters personal growth through training and career progression opportunities. Join us to be part of a dynamic motor group where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Coordinator | Customer-Focused in Leeds
✨Tip Number 1
Get to know the company! Research Vantage and their values, especially their focus on customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Service Administrator, you'll need to interact with customers regularly. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the company culture and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the Vantage team.
We think you need these skills to ace Automotive Service Coordinator | Customer-Focused in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your passion for delivering great service.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their skills to what we’re looking for.
Be Professional and Enthusiastic:Your application should reflect your smart appearance and professional attitude. Use a friendly yet professional tone in your writing to show us you’re the enthusiastic individual we’re looking for!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, make sure you research Vantage and its values. Understand their commitment to customer service and how they operate across different locations. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will demonstrate your fit for the role.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and professionally for your interview. A polished appearance reflects your enthusiasm for the role and shows that you take the opportunity seriously. Remember, you want to convey confidence and professionalism right from the start.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
