At a Glance
- Tasks: Deliver top-notch spa treatments and coach a talented team in a luxurious setting.
- Company: Join a prestigious 5-star hotel known for its exceptional service and serene atmosphere.
- Benefits: Enjoy competitive salary, free meals, discounts, and exciting employee perks.
- Other info: Be part of a dynamic team with opportunities for growth and recognition.
- Why this job: Make a difference in guests' wellness while developing your skills in a supportive environment.
- Qualifications: Must have beauty qualifications and experience in a similar role; massage skills are essential.
The predicted salary is between 30011 - 30011 £ per year.
Salary: £30,011 plus tronc
Holiday: 28 days, enhanced after 5 years of service.
Benefits:
- Free meals on duty
- Uniform offered and dry cleaned
- Discounted employee friends & family rates at Arora Hotels
- Food and beverage discounts
- Christmas gifts and employee parties
- Introduce a friend scheme
- Cycle 2 work scheme
- UK attraction Entertainments
- Taste card
- Life assurance scheme
- Wage stream
- Employee assistance programme
- Arora star employee recognition
- Long service recognition award
What you will do:
- Offer high quality professional treatments in a serene and relaxing environment.
- Effectively pass on product and service knowledge to all therapists.
- Ensure exceptional customer service, always considering the wellness needs and concerns of our guests.
- Develop, train and coach therapists to maintain our exceptionally high standards.
- Assist Spa Manager with monitoring stock levels, ordering products, conducting trade tests and interviewing potential therapists.
- Pay attention to budgets and targets to ensure spa's profitability.
- Promote spa products and services with complete knowledge and understanding.
- Cover reception shifts when required.
More about you:
- Providing a high-quality service comes naturally to you.
- Excellent supervisorial, communication and interpersonal skills.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you will have an approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
- A recognized beauty qualification, level 3 Beauty or equivalent.
- Massage qualification is a must.
Lead Spa Therapist & Coach - 5-Star Hotel employer: Job Search Place Limited
As a Lead Spa Therapist & Coach at our prestigious 5-star hotel, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With generous benefits including enhanced holiday entitlement, free meals on duty, and a comprehensive employee assistance programme, we foster a culture of recognition and teamwork, ensuring that every team member feels valued and empowered to excel in their role. Join us to not only advance your career but also to be part of a community that celebrates excellence in service and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Spa Therapist & Coach - 5-Star Hotel
✨Tip Number 1
Network like a pro! Reach out to your connections in the spa and wellness industry. You never know who might have a lead on that perfect Lead Spa Therapist role at a 5-star hotel.
✨Tip Number 2
Show off your skills! If you can, offer to do a trial shift or a demonstration of your treatments. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Be proactive! Follow up after interviews with a thank-you note. It shows you're genuinely interested and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Lead Spa Therapist & Coach - 5-Star Hotel
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience and qualifications that match the Lead Spa Therapist role. We want to see how your skills can contribute to our 5-star service, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for us. Mention specific experiences that relate to the job description, like your coaching abilities or customer service excellence. It shows you’re genuinely interested in joining our team.
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and a smart format, but let your personality shine through. We’re looking for someone who fits right in with our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Treatments Inside Out
Make sure you’re well-versed in the treatments and services offered at the spa. Be ready to discuss your experience with various techniques and how you can enhance the guest experience. This shows your passion and expertise, which is crucial for a Lead Spa Therapist.
✨Showcase Your Coaching Skills
Since the role involves training and developing other therapists, prepare examples of how you've successfully coached or mentored others in the past. Highlight your communication style and how you adapt your approach to different individuals.
✨Demonstrate Customer Service Excellence
Prepare to share specific instances where you went above and beyond for a guest. This could be resolving a complaint or creating a memorable experience. Exceptional customer service is key in a 5-star environment, so make sure to emphasise this.
✨Be Ready to Discuss Business Acumen
Understand the basics of spa profitability, including stock management and budgeting. Be prepared to discuss how you can contribute to the spa's financial success while maintaining high standards. This will show that you’re not just about treatments but also about the business side of things.
