At a Glance
- Tasks: Lead a dynamic team, deliver exceptional service, and create memorable experiences for our guests.
- Company: Join The Grantley Arms, a historic pub with a vibrant community spirit.
- Benefits: Career development towards GM, free meals, 28 days holiday, and discounts at Young's venues.
- Other info: Be part of a fantastic team culture in a beautiful village setting.
- Why this job: Unlock your potential in hospitality with a clear career pathway and supportive environment.
- Qualifications: Passion for customer service, team leadership experience, and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Here at The Grantley Arms, we pride ourselves on a fantastic work environment serving the best beers, wines, cocktails & coffees alongside stunning in-season food. Situated on the outskirts of Guildford in the stunning village of Wonersh, we've been providing the locals with a place to come together for over 500 years. Our private dining room even used to be the old village bakery! Our amazing community-driven country pub has onsite parking as well as a reliable bus route between the towns of Guildford and Cranleigh.
Alongside our passion for fresh and seasonal produce, we are dedicated to developing our team, and we have an incredible career pathway with Young's available to unlock your potential throughout a clear and supported career journey. All the usual perks apply as listed below, what's not listed is the great team ethic we have and how we thrive to delight each and every one of our guests.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and Hotels
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
As the successful applicant you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
As the successful Assistant Manager you will:
- Have experience championing excellent service through engagement and training
- Demonstrate a passion for leading and developing a team to deliver the best service possible
- Be an active hands on manager with excellent communication skills
- Be responsible and able to manage the FOH rota, training and all health and safety effectively at all times
- Working alongside your GM & DM, you will be able to demonstrate your creativity and ability by helping to design and deliver new experiences for our guests
- Demonstrate great planning and organisational skills, necessary to maintain effective controls with regard to both Liquor GP and labour
- Have a pro active approach to driving sales and delivering growth, through positive engagement with both kitchen and front of house teams
Thanks for your interest in working with us and the wider Young's community.
Lead Assistant Manager - Hospitality Career Path to GM employer: Job Search Place Limited
At The Grantley Arms, we offer a vibrant and supportive work environment where your passion for hospitality can truly flourish. Nestled in the picturesque village of Wonersh, our commitment to employee development is evident through our clear career pathways and fully funded training opportunities, ensuring you have the tools to succeed and grow within the industry. With a strong team ethic and a focus on delivering exceptional service, we invite you to join us in creating memorable experiences for our guests while enjoying benefits like discounts, free meals, and a generous holiday allowance.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Assistant Manager - Hospitality Career Path to GM
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Grantley Arms for a drink or a bite. Chat with the staff and soak up the atmosphere. This shows you’re genuinely interested and gives you some great talking points during your interview.
✨Tip Number 2
Show off your passion for hospitality! When you’re chatting with the team or in your interview, share stories about your experiences in the industry. Highlight how you’ve gone above and beyond for customers in the past – it’ll make you stand out!
✨Tip Number 3
Be ready to discuss your leadership style. As an Assistant Manager, you’ll be leading a team, so think about how you motivate and train others. Share specific examples of how you’ve developed team members in previous roles.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the career pathway and training opportunities at Young's. It’s a great way to demonstrate your commitment to growing within the company.
We think you need these skills to ace Lead Assistant Manager - Hospitality Career Path to GM
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for hospitality shine through in your application. Share specific examples of how you've delivered exceptional customer service or trained a team, as this is what we value most!
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Assistant Manager role. Highlight your leadership abilities and any relevant experience in managing teams or driving sales – we want to know how you can contribute to our pub's success!
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for The Grantley Arms. Be personal, be genuine, and don’t forget to mention why you’re excited about joining our community-driven pub!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. We can't wait to meet you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Venue
Before the interview, take some time to research The Grantley Arms. Familiarise yourself with their menu, special events, and community involvement. This will not only show your genuine interest but also help you connect your experience to their values during the conversation.
✨Showcase Your Leadership Skills
As a Lead Assistant Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples from your past experiences where you've successfully trained staff or improved service standards. Be ready to discuss how you can inspire and motivate others in a busy pub environment.
✨Emphasise Customer Service Passion
Exceptional customer service is key in hospitality. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to illustrate your commitment to creating memorable experiences for guests at The Grantley Arms.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within Young's. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
