At a Glance
- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading TPA division known for its supportive team environment.
- Benefits: Enjoy competitive pay, career development opportunities, and a dynamic work culture.
- Other info: Be part of a national team with excellent growth potential in your career.
- Why this job: Make a real difference by helping clients navigate their claims with expertise.
- Qualifications: Experience in claims management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first-class customer service to customers, clients, and colleagues, ensuring that all claims are proactively managed to conclusion and that client-specific service level criteria are met.
The successful applicant will work closely with a national team of field adjusters and handle their own caseload of Household/HNW, Commercial Property, and Real Estate claims through to settlement. You will be responsible for writing detailed reports for insurers, including settlement recommendations, and liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims.
TPA / Property Claims Technician in Lancaster employer: Job Search Place Limited
As a leading player in the Property TPA sector, our client offers an exceptional work environment that prioritises employee development and collaboration. With a strong focus on customer service excellence, employees are empowered to manage their own caseloads while benefiting from a supportive national team of field adjusters. Located in a vibrant area, the company fosters a culture of growth and innovation, making it an ideal place for those seeking a rewarding career in claims management.
StudySmarter Expert Advice🤫
We think this is how you could land TPA / Property Claims Technician in Lancaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those working in property claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions related to property claims. We recommend practising your answers with a friend to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in managing claims and your customer service prowess. Use specific examples to illustrate how you've made a difference in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace TPA / Property Claims Technician in Lancaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the TPA / Property Claims Technician role. Highlight relevant experience in managing claims and customer service, as this will show us you understand what we're looking for.
Showcase Your Communication Skills:Since you'll be liaising with various parties, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would interact with clients and colleagues.
Detail Your Experience:When writing your application, provide specific examples of your past experiences with claims management. This helps us see how you’ve handled similar situations and your approach to problem-solving.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Household, HNW, Commercial Property, and Real Estate claims. Be ready to discuss specific cases you've managed in the past and how you approached them. This will show your expertise and confidence in handling a caseload.
✨Demonstrate Customer Service Skills
Since the role involves providing first-class customer service, think of examples where you've gone above and beyond for clients. Prepare to share these stories during the interview to highlight your proactive approach and commitment to client satisfaction.
✨Prepare for Report Writing Questions
As you'll be responsible for writing detailed reports, be ready to discuss your writing process. You might even be asked to draft a sample report or provide insights into how you make settlement recommendations. Practise articulating your thought process clearly.
✨Show Team Spirit
You'll be working closely with a national team of field adjusters, so it's important to convey your ability to collaborate effectively. Think of examples where teamwork led to successful outcomes and be prepared to discuss how you can contribute to a positive team dynamic.
