At a Glance
- Tasks: Lead a team to deliver exceptional retail experiences and achieve store performance targets.
- Company: Join a dynamic retail company focused on customer satisfaction and team development.
- Benefits: Enjoy 28 days annual leave, store discounts, and access to training programmes.
- Other info: Great opportunities for career growth and a supportive work culture.
- Why this job: Make a real impact by guiding your team and enhancing customer experiences.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments.
The predicted salary is between 30000 - 40000 £ per year.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Salary & Hours
44 hours per week
Employee Benefits
- Full time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro rated for part time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Access to our in house training programmes delivered face to face and through our online learning platforms
- MyHB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Experience supervising others in a fast moving retail or hospitality environment. Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
Team Leader in Lamesley employer: Job Search Place Limited
As a Store Team Leader, you will thrive in a dynamic retail environment that prioritises exceptional customer service and employee development. Our supportive work culture fosters growth through comprehensive training programmes and generous benefits, including up to 33 days of annual leave and a contributory pension scheme. Join us to lead a dedicated team while enjoying exclusive discounts and a commitment to your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Lamesley
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and employees. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've guided a team or improved customer satisfaction. We want to hear about your experiences, so be ready to share them confidently during the interview.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics, store goals, and how they measure success. It’s a great way to demonstrate your enthusiasm and commitment to driving store success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Team Leader in Lamesley
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight any experience you have in leading teams. We want to see how you've guided and developed others in a retail or hospitality setting, so share specific examples that showcase your leadership style.
Prioritise Customer Satisfaction:Remember, customer satisfaction is key! In your application, mention how you've previously identified customer needs and contributed to outstanding service. We love seeing candidates who put customers first, so let us know how you've made a difference.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and skills. Avoid fluff and focus on what makes you a great fit for the Team Leader role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Store Inside Out
Before the interview, make sure you research the store's values, products, and customer service approach. Familiarise yourself with their performance targets and think about how you can contribute to achieving them. This shows your genuine interest and helps you stand out.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you guided colleagues, resolved conflicts, or improved customer satisfaction. Be ready to discuss your leadership style and how it aligns with the company's goals.
✨Prioritise Customer Satisfaction
Be prepared to talk about your approach to customer service. Share instances where you went above and beyond to ensure customer satisfaction. Highlight your ability to communicate effectively with both customers and team members, as this is crucial for the role.
✨Demonstrate Your Organisational Skills
Think of examples that showcase your ability to prioritise and organise work effectively. Discuss how you manage daily tasks and ensure your team stays on track to meet performance goals. This will illustrate your capability to drive store success and maintain high standards.
