Night Front Desk & Guest Experience Lead - Elevate Guest Care in Kiveton Park

Night Front Desk & Guest Experience Lead - Elevate Guest Care in Kiveton Park

Kiveton Park Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Welcome guests, assist with check-ins, and ensure their needs are met throughout the night.
  • Company: Delta Hotels by Marriott Swansea, committed to exceptional customer service.
  • Benefits: Competitive salary, free meals during shifts, and career development opportunities.
  • Other info: Be part of a team that values excellence and sustainability.
  • Why this job: Join a supportive team and make every guest's experience outstanding!
  • Qualifications: Dedication to customer service and a passion for hospitality.

The predicted salary is between 25000 - 30000 £ per year.

Delta Hotels by Marriott Swansea is seeking a dedicated individual to join our nights team. In this role, you will welcome guests, assist with check-ins, and ensure their needs are met throughout the night.

Our commitment to exceptional customer service is complemented by a competitive salary and a variety of perks, such as free meals during shifts and opportunities for career development.

Join our supportive team that values excellence and sustainability and help us achieve our goal of making every guest’s experience outstanding!

Night Front Desk & Guest Experience Lead - Elevate Guest Care in Kiveton Park employer: Job Search Place Limited

Delta Hotels by Marriott Swansea is an excellent employer that prioritises exceptional customer service and employee satisfaction. With a supportive work culture, competitive salary, and benefits like free meals during shifts, we also offer ample opportunities for career development in a vibrant location. Join us in our mission to create outstanding guest experiences while being part of a team that values excellence and sustainability.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Front Desk & Guest Experience Lead - Elevate Guest Care in Kiveton Park

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Job Search Place Limited

Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Night Front Desk & Guest Experience Lead - Elevate Guest Care in Kiveton Park

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Team Collaboration

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Job Search Place Limited

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!