At a Glance
- Tasks: Lead daily store operations and ensure a fantastic customer experience.
- Company: Join Selco Builders Warehouse, a supportive and inclusive workplace.
- Benefits: Enjoy discounts, enhanced family leave, and a great pension scheme.
- Other info: Be part of a team that values collaboration and personal growth.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: Leadership skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Driving Operational Excellence
- Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times.
- Implement store operations strategy to support sales growth and a great customer experience.
- Ensure store labour is effectively deployed within budget to meet service and trading needs.
- Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance.
- Take ownership when acting as the most senior leader on site, ensuring store standards, safety, and service are maintained.
Leading People & Culture
- Inspire, support, and challenge your team to deliver their best through clear direction and coaching.
- Foster a positive, collaborative team culture - lead by example and live Selco's values every day.
- Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews.
- Empower colleagues to make decisions, encouraging ownership and accountability at all levels.
- Recognise great performance and support your team through change with strong communication and clarity.
Delivering for Our Customers
- Set the tone for outstanding service, aligned with our value of being brilliant for our customers.
- Support colleagues in resolving customer issues quickly and effectively, balancing customer satisfaction with business needs.
- Promote a seamless, hassle-free experience across the trade counter, warehouse, yard, and delivery service.
Safety & Security First
- Ensure all health & safety processes are followed and that colleagues feel confident and supported in working safely.
- Take ownership for daily checks, incident reporting, and issue resolution, escalating where appropriate.
- Act as key holder, responsible for store security, vehicle checks, and opening/closing procedures.
- Be the primary first aider when on duty.
Rewards & Benefits
- Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
- Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
- Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
- Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
- Free Breakfast - Start your day right with access to our in-store and office pantries.
- Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
- Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
Financial Benefits
- Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
- EarlyPay - Access your earned wages before payday when you need them.
- Profit-Based Bonus Scheme - We work hard and celebrate success with yearly bonuses of up to 25% of salary.
- Sharesave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
- Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
Health & Wellbeing
- Private Medical Insurance - We cover the cost of a plan that allows you access private health treatments.
- Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions.
- Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
- Life Assurance - Protection for your loved ones should the unexpected happen.
- Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
- Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!
About Us
Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team first attitude to everything they do! We're a well established name in the industry with a strong store network across the UK - and we're continuing to invest in our people, our business, and our future. It's a busy, fast paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package. We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive - regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.
Deputy Manager in Kiveton Park employer: Job Search Place Limited
At Selco Builders Warehouse, we pride ourselves on being an exceptional employer that values our team members and fosters a collaborative work culture. With a strong focus on employee growth through apprenticeships and career development opportunities, we ensure that our colleagues are supported both personally and professionally. Located in a fast-paced environment, we offer a comprehensive benefits package that includes enhanced family leave, private medical insurance, and a profit-based bonus scheme, making Selco a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Kiveton Park
✨Tip Number 1
Get to know the company culture before your interview. Check out Selco's values and think about how you can embody them. This will help you connect with the team and show you're a great fit!
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or supported a team. Be ready to share these examples during your interview to demonstrate your people skills.
✨Tip Number 3
Prepare questions that show your interest in operational excellence. Ask about how they measure KPIs or what challenges the store is currently facing. This shows you're proactive and ready to contribute!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Deputy Manager in Kiveton Park
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the Deputy Manager role. We want to see how you can drive operational excellence and lead a team effectively!
Showcase Your Leadership Skills:In your application, don’t forget to mention any past experiences where you've inspired or developed a team. We love candidates who can foster a positive culture and empower their colleagues!
Highlight Customer Focus:Demonstrate your commitment to outstanding customer service in your application. Share examples of how you've resolved customer issues or improved customer experiences in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Operations Inside Out
Before your interview, make sure you understand the daily operations of a store like Selco Builders Warehouse. Familiarise yourself with their operational strategies, KPIs, and how they ensure compliance and safety. This knowledge will help you demonstrate your capability to drive operational excellence.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare examples of how you've inspired and developed your team in the past. Think about times when you’ve fostered a positive culture or handled performance reviews. Be ready to discuss how you can empower colleagues and promote accountability.
✨Customer Service is Key
Selco values outstanding customer service, so be prepared to discuss how you've resolved customer issues effectively in previous roles. Share specific examples that highlight your ability to balance customer satisfaction with business needs, ensuring a seamless experience for all.
✨Prioritise Safety and Compliance
Health and safety are top priorities at Selco. Brush up on relevant health and safety regulations and be ready to discuss how you would ensure these processes are followed in the store. Highlight any experience you have with incident reporting and maintaining a safe working environment.
