At a Glance
- Tasks: Lead a dynamic kitchen team to create memorable dining experiences.
- Company: Join TOCA Social, a vibrant venue in Westfield, London.
- Benefits: Earn £12.71 per hour plus tronc, enjoy free meals and discounts.
- Other info: Flexible hours with great progression opportunities as we expand!
- Why this job: Be part of an exciting team and develop your culinary leadership skills.
- Qualifications: 1-2 years supervisory experience in hospitality or senior role at TOCA.
The predicted salary is between 12.71 - 12.71 £ per hour.
Benefits
- £12.71 per hour + tronc (approx. £2.50 per hour based on last month's average)
- Complimentary TOCA games!
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts!
- Teammate Assistance Programme with access to free counselling sessions
- Great progression opportunities as we expand!
Job Highlights
- Location: TOCA Social, Westfield White City, Ariel Way, W12 7GF
- Reports to: Area Head Chef
- Hours Required: Minimum of 15 hours per week. Candidates must be flexible to work evenings and weekends.
The dynamic role of a Kitchen Captain means no 2 days are the same at TOCA Social! You are responsible for bringing together multiple elements of our guests' journey together to deliver memorable experiences, whilst supporting and developing your own team.
Role Scope & Responsibilities
- Cooking & Food Standards: Prep and cook dishes to spec, making sure everything that leaves the pass looks great and tastes even better. Consistency is key - from portion sizes to presentation.
- Food Safety & Hygiene: Lead by example when it comes to cleanliness and food safety. You'll help make sure the team sticks to all hygiene, HACCP, and health and safety standards, every shift.
- Controlling GP & Reducing Waste: Help keep food costs in check by sticking to portion controls, minimising waste, and using stock effectively. You'll work with the Head Chef to meet gross profit targets and keep the kitchen running smart.
- Team Leadership: Support, train, and supervise the kitchen crew. Whether it's getting new starters up to speed or helping run a tight ship on a busy night, you'll be a key player in the team. You will be a key player in coaching teammates and providing constructive feedback when appropriate. You will also lead new opportunities/initiatives, encouraging teammate support.
- Recruitment and Onboarding: Assisting with TOCA Talent events to recruit the best talent and make sure they receive the correct training and are compliant.
- Stock & Ordering: Keep an eye on stock levels, make sure we’re not over‑ordering or running out of the basics. You’ll assist with weekly stock checks and ensure proper storage and rotation to cut down on waste.
- Problem Solving: Be ready to jump in when things don't go to plan—whether it's a kitchen issue, a customer complaint, or a missing delivery, you’ll help find fast, practical solutions.
Qualifications & Experience
- A confident and outgoing team player with 1‑2 years supervisory experience within hospitality, or at least 6 months of experience as a senior teammate at TOCA Social.
- Passion and love for food, drink to provide memorable experiences for our guests.
- A punctual and reliable individual with a great attitude and work ethic.
- The ability to thrive under pressure whilst maintaining a can‑do and guest first attitude.
- A hands-on individual who's willing to support the team and venue leadership.
- Someone passionate about developing themselves and teammates to deliver outstanding experiences.
- Flexibility to work across evenings and weekends.
- A willingness to support teammates across the venue and in varying departments where necessary.
- A sense of pride in your work and the work of your teammates to exceed guest expectations.
- Individuals with a vibrant presence on the venue floor and are ready to support teams where needed, maintaining a warm and friendly manner at all times.
If you think you have what it takes, apply now! TOCA Social is committed to providing an inclusive recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know.
Kitchen Supervisor- Westfield, London employer: Job Search Place Limited
At TOCA Social, located in the vibrant Westfield, London, we pride ourselves on being an exceptional employer that values teamwork, creativity, and personal growth. With competitive pay, generous discounts, and a supportive work culture, we offer our Kitchen Supervisors not just a job, but a pathway to career advancement in a dynamic environment where no two days are the same. Join us to be part of a passionate team dedicated to delivering memorable experiences while enjoying unique benefits like complimentary games and access to mental health support.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Supervisor- Westfield, London
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Job Search Place Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Kitchen Supervisor- Westfield, London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Job Search Place Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Job Search Place Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Job Search Place Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Job Search Place Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
