At a Glance
- Tasks: Lead hotel operations, ensuring guest satisfaction and high standards across all departments.
- Company: Join Welcome Break, a top UK motorway service operator with a vibrant team culture.
- Benefits: Enjoy a competitive salary, meal allowance, flexible hours, and discounts at popular brands.
- Other info: Clear career progression opportunities and apprenticeship programmes available.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in hotel management or multi-team hospitality operations is essential.
The predicted salary is between 30500 - 30500 £ per year.
Full time role with a rewarding salary package up to £30,500 and an annual bonus. £10 meal allowance every shift.
As a Hotel Manager at our Welcome Break Days Inn hotel, you'll take full ownership of the hotel operation, driving guest satisfaction, leading your teams, and ensuring every room, corridor and touchpoint feels clean, comfortable and looked after.
Your responsibilities will include:
- Leading the day-to-day running of the hotel, including reception, housekeeping and maintenance.
- Setting expectations, planning effectively and keeping everything running smoothly, especially at peak times.
- Managing guest scores, safety and compliance, ensuring the hotel is audit ready, the team is trained, and standards are consistently met.
- Handling escalations confidently, solving problems quickly, and ensuring every shift is supported by clear communication and strong leadership.
- Balancing great hospitality with great results, controlling costs, managing schedules, and maintaining high standards.
- Developing and coaching your team, building capability across shifts, and using clear routines to deliver reliable standards every day.
- Working closely with wider site teams and support functions to drive occupancy, control spend, and ensure guests would happily stay with us again.
This role could be a great fit if you:
- Have experience managing a hotel or leading a multi-team hospitality operation.
- Know how to deliver brilliant standards across reception, housekeeping and maintenance.
- Lead from the front, handle issues calmly, and keep the guest experience on track.
- Are confident managing budgets, rotas, compliance and performance (occupancy, costs and guest scores).
- Enjoy building strong teams and taking full ownership of results.
If you're looking for a role where you can take real ownership, set the standard and make a genuine impact on every guest stay, we'd love to hear from you.
What you'll get as a Hotel Manager at Welcome Break:
- £10 meal allowance every shift, rewarding salary and annual bonus scheme.
- Flexible working patterns that fit your lifestyle.
- 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
- My Welcome Break discounts - savings at hundreds of retailers.
- Incentive schemes to reward great performance.
- Clear career progression from Site Manager roles in Operations or specialised Head Office roles out in the field.
- Apprenticeship programmes where you can learn and earn at the same time.
- Holiday allowance that grows with service.
- Cycle to Work scheme.
- Free onsite parking.
- Uniform provided.
About Welcome Break: Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Hotel Manager in Kingswood employer: Job Search Place Limited
Welcome Break is an exceptional employer, offering a rewarding salary package and a supportive work culture that prioritises team development and guest satisfaction. As a Hotel Manager at our Days Inn hotel, you'll enjoy flexible working patterns, generous discounts at popular onsite brands, and clear career progression opportunities, all while being part of a collaborative team dedicated to delivering outstanding hospitality. With a focus on employee growth and a commitment to maintaining high standards, Welcome Break provides a fulfilling environment for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Manager in Kingswood
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hotel Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their standards and think about how your experience aligns with their expectations. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams, handled guest complaints, or improved hotel operations. This will demonstrate that you're ready to take ownership and drive results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let's get you that Hotel Manager position!
We think you need these skills to ace Hotel Manager in Kingswood
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how you connect with guests and create memorable experiences. Share specific examples of how you've gone above and beyond in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Hotel Manager role. Highlight your experience in managing teams and driving guest satisfaction. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Use bullet points where possible to break down your achievements and responsibilities – it makes our job easier!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Welcome Break and what we stand for.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Hotel Operations
Familiarise yourself with the day-to-day operations of a hotel, especially in areas like reception, housekeeping, and maintenance. Be ready to discuss how you would ensure high standards and guest satisfaction, as this role demands a hands-on approach.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to manage conflicts calmly and maintain clear communication, as these are crucial for keeping the guest experience on track.
✨Understand Budget Management
Brush up on your knowledge of budget management, occupancy rates, and cost control. Be prepared to discuss how you would balance great hospitality with financial results, as this is key to the role.
✨Emphasise Team Development
Think about how you can develop and coach your team effectively. Share specific strategies you've used to build strong teams and create a culture of pride and ownership, which is essential for maintaining high standards.
