At a Glance
- Tasks: Support the Service Team with client communication and office administration.
- Company: Friendly, family-oriented team in a dynamic environment.
- Benefits: Competitive salary, generous benefits, and flexible working hours.
- Other info: Opportunities for professional growth in a supportive team.
- Why this job: Make a real impact on client satisfaction in a fast-paced role.
- Qualifications: Strong customer service skills and attention to detail.
The predicted salary is between 27000 - 29000 £ per year.
Based in Chessington, office based, parking on-site. £27k to £29k plus generous benefits package, very friendly, family team with doggies. 7.30am to 4.30pm, Monday to Friday with a 3pm finish on Fridays = 40 hour week – would be flexible for 8am start if needed!
Are you an organised individual with a passion for delivering excellent customer service? Do you thrive in a dynamic environment where no two days are the same? If so, we want to hear from you!
About the Role
As a Service Administrator, you will be the backbone of the Service Team, ensuring seamless operations and outstanding communication with clients and suppliers. Your contributions will directly enhance the efficiency of the service department, making a positive impact on their clients' experiences.
Key Responsibilities
- Client and Supplier Communication: answering calls, completing service RAMS, sending invoices, completing supplier forms, updating records, arranging permits for site visits and general day‑to‑day operations.
- Accreditations and Certifications: ensure all documents are completed.
- Record Keeping: assist with service quotations and obtain accurate records.
- Fleet Management: keep track of service & MOTs, vehicle costs and lease renewals.
- General Office Administration.
What We're Looking For
- Excellent customer service focus and telephone manner.
- Positive, proactive and professional approach to solving customer problems.
- Methodical, with strong attention to detail.
- Able to manage competing priorities and work to deadlines.
- Willing to learn.
- Competent user of Microsoft Office and standard business software.
Why Join?
- Small Family Feel Environment: Work in a fast‑paced atmosphere where no two days are the same!
- Professional Growth: We encourage continuous learning and development.
- Supportive Team: Become part of a collaborative team dedicated to excellence.
- Impactful Role: Your work will directly contribute to the success of our service operations and client satisfaction.
If you're ready to take this exciting opportunity and make a difference, we want to hear from you!
Junior Service Administrator Up to £29k employer: Job Search Place Limited
Join a vibrant and supportive team in Chessington as a Junior Service Administrator, where you'll enjoy a friendly, family-oriented work culture complete with on-site parking and the unique perk of working alongside doggies! With a generous benefits package and a commitment to professional growth, this role offers you the chance to make a meaningful impact while enjoying a flexible schedule and a dynamic work environment that keeps every day exciting.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Service Administrator Up to £29k
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their vibe and tailor your answers to show you're a great fit for their friendly, family-oriented team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about communication, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Be proactive in your follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to show you’re serious about joining our awesome team!
We think you need these skills to ace Junior Service Administrator Up to £29k
Some tips for your application 🫡
Show Your Organisational Skills:As a Junior Service Administrator, being organised is key! Make sure to highlight any experiences where you've successfully managed tasks or projects. We love seeing how you keep things running smoothly!
Emphasise Customer Service Experience:Since this role is all about delivering excellent customer service, share specific examples of how you've gone above and beyond for customers in the past. We want to know how you handle calls and solve problems!
Be Detail-Oriented:Attention to detail is crucial in this role. When writing your application, double-check for any typos or errors. Show us that you can keep accurate records and manage competing priorities without missing a beat!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you're keen on joining our friendly team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Junior Service Administrator. Familiarise yourself with tasks like client communication, record keeping, and fleet management. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role requires excellent customer service, prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your positive and proactive approach to problem-solving, as this will resonate well with the interviewers.
✨Be Organised and Methodical
As an organised individual, showcase your ability to manage competing priorities. Bring along a notepad or planner to jot down key points during the interview. This will not only help you stay on track but also demonstrate your attention to detail.
✨Ask Thoughtful Questions
Prepare some insightful questions about the team dynamics, company culture, and opportunities for professional growth. This shows that you're genuinely interested in the role and eager to contribute to the friendly, family-like environment they promote.
