At a Glance
- Tasks: Deliver 1st and 2nd line support, manage cloud-based email, and oversee internal phone systems.
- Company: Join a multi-award winning design studio known for acclaimed international projects in London.
- Benefits: Enjoy a great benefits package while working in a vibrant and accessible part of town.
- Other info: Collaborate with the Head of IT on system reviews and software management.
- Why this job: Be instrumental in enhancing IT goals within a reputable mid-sized design studio.
- Qualifications: Requires 3-4+ years of experience, ideally in the built environment, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
The Crowd are working with a highly desirable, mid‑sized design studio that has a strong reputation in the industry for their acclaimed international projects. They are seeking an IT Support Assistant to join their team in London. You will play a key role in delivering exceptional technical support to all employees across their two offices ensuring the prompt and efficient resolution of all IT‑related matters. Your contributions will be instrumental in steering, developing and enhancing our client's IT goals. Our client is a multi‑award winning practice that offers a great benefits package and is located in a vibrant and accessible part of town!
Key Responsibilities
- Deliver 1st and 2nd Line technical support for desktops and maintenance
- Set up and maintain workstations and laptops
- Collaborate with Head of IT on system reviews and software management
- Manage and support cloud‑based email (Office 365)
- Oversee internal phone system and coordinate with telecom suppliers
- Guide staff on software usage and resolve day‑to‑day technical challenges
- Monitor and maintain server and folder structures, data storage, and backups
Key Skills/Requirements
- 3-4+ years of relevant experience required, ideally within the built environment
- Strong communication skills
- Ability to work well under pressure, efficiently and organised
- Skilled in diagnosing and fixing technical problems efficiently, both independently and collaboratively
- Knowledge of CAD softwares, Adobe, Rhino, Autodesk Apps and Enscape
Equal Opportunities
The Crowd is an equal opportunities employer and agency.
IT Support Assistant employer: Job Search Place Limited
The Crowd is a highly regarded mid-sized design studio located in London, offering a competitive benefits package. The team is known for their exceptional international projects and values collaboration and innovation in the built environment.
