Technical Administration Co-ordinator in Ipswich

Technical Administration Co-ordinator in Ipswich

Ipswich Full-Time 28000 - 34000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Coordinate projects, manage records, and support technical sales teams.
  • Company: Join a dynamic team in Ipswich with a focus on innovation.
  • Benefits: Competitive salary, onsite parking, and professional development opportunities.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Be part of exciting projects and enhance your administrative skills.
  • Qualifications: Experience in admin roles and strong organisational skills required.

The predicted salary is between 28000 - 34000 £ per year.

Location: Ipswich, England

Sector: Admin & Secretarial

Salary: £28,000.00 to £34,000.00 per annum

Working hours: 9-5:30pm; Parking onsite available.

Key Requirements
  • Responsible for setting up new projects and maintaining accurate project records within Salesforce
  • Save key emails and documents to ensure a clear and traceable project history
  • Issue project documentation to customers and clients, including:
    • Specifications
    • Quotations
    • Survey reports
    • Guarantees and warranties
  • Support Technical Sales Managers by:
    • Requesting design information
    • Formatting and issuing specifications and reports
    • Ensuring all documentation is complete and ready before sending
    • Uploading Quality Assurance (QA) reports and scores
    • Assisting in coordinating defect investigations and associated documentation
    • Helping progress quoted projects that are not actively being followed up, supporting conversion when capacity allows
  • Support agreed commercial activities, including:
    • Booking and coordinating CPD (Continuing Professional Development) sessions
    • Providing administrative support for approved installer processes, including onboarding, audits, renewals, and certification
    • Scheduling installer training and maintaining accurate records
    • Supporting logistics and administration for corporate hospitality and trade and commercial events
    • Booking hotels for approved commercial activity
  • Act as a recognised secondary point of contact for customers and clients
  • Communicate clearly with customers, TSMs, and internal teams
  • Proactively chase missing information and flag issues early
  • Maintain a clear and accurate flow of information throughout the project lifecycle
  • Ensure support is planned and purposeful rather than reactive
Quality, Process & Continuous Improvement
  • Keep Salesforce and project data accurate and up to date
  • Follow agreed processes and ways of working
  • Highlight poor-quality inputs or ineffective handovers that cause rework
  • Suggest practical improvements to reduce inefficiencies and improve workflow
Professional Conduct & Development
  • Manage workload effectively and meet agreed deadlines
  • Communicate clearly and professionally
  • Build knowledge of systems, processes, and project workflows
  • Participate in team meetings, reviews, and continuous improvement initiatives
Skills, Experience & BehavioursSkills & Experience
  • Experience in an administrative, coordination, or project support role
  • Strong organisational skills with excellent attention to detail
  • Ability to manage multiple tasks and priorities
  • Clear written and verbal communication skills
  • Comfortable using Microsoft 365 and CRM systems (training provided)
  • A practical, problem-solving mindset
Desirable Experience
  • Experience in construction, technical services, or building products
  • Experience using Salesforce or similar CRM systems
  • Understanding of project-based work and technical documentation
Key Behaviours
  • Focus on tasks that deliver clear purpose and outcomes
  • Escalate work that does not support project, customer, or commercial objectives
  • Maintain high standards for accuracy, completeness, and consistency
  • Challenge unclear or incomplete information rather than working around it
  • Communicate proactively, flagging risks, delays, and issues early
  • Support TSMs in progressing projects without undermining their ownership
  • Act confidently as a professional secondary contact for customers
  • Prioritise workload effectively and speak up when capacity is stretched
  • Use Salesforce and other systems correctly—avoid workarounds that reduce visibility or create inefficiencies
  • Identify and suggest improvements that reduce duplication, delays, and wasted effort
  • Demonstrate professionalism, integrity, and respect in all interactions

Technical Administration Co-ordinator in Ipswich employer: Job Search Place Limited

As a Technical Administration Co-ordinator in Ipswich, you will join a dynamic team that values collaboration and continuous improvement. The company offers a supportive work culture with opportunities for professional development, ensuring that employees can grow their skills while contributing to meaningful projects. With competitive salaries, onsite parking, and a focus on quality and efficiency, this role provides a rewarding environment for those looking to make a significant impact in the administrative sector.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

We think you need these skills to ace Technical Administration Co-ordinator in Ipswich

Project Coordination
Salesforce
Documentation Management
Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Mindset