At a Glance
- Tasks: Lead a dynamic team to ensure efficient delivery operations and outstanding service.
- Company: Join DPD, the UK's most sustainable delivery company with a focus on inclusivity.
- Benefits: Enjoy fantastic perks like holiday trading, enhanced family leave, and free life assurance.
- Other info: Be part of a supportive culture that values passion, respect, and accountability.
- Why this job: Make a real impact in a fast-paced environment while progressing your career.
- Qualifications: Proven experience in people management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Days of Work: Tuesday to Saturday
Hours of Work: 05:00 - 13:30
Join us on our journey as we aim to be the UK's most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career. DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you'll receive fantastic benefits starting on day one, including never working on your birthday ever again. DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role you will work closely with our self employed Owner Drivers (OD's) and Employed Drivers, building strong relationships, ensuring they are engaged, well managed and motivated to deliver outstanding service.
Responsibilities
- Ensure depot target for Core Routes is achieved.
- Ensure depot target Stops Per Route (SPR) is achieved.
- Ensure all other delivery & collection routes are properly set.
- Ensure all driver's scan and load their vans for delivery safely, timely and efficiently.
- Maintain ongoing communication with drivers to resolve any issues.
- Ensure adequate resources are available to guarantee any ad hoc collections are picked up via your pool of drivers or by using couriers/agencies.
- Ensure all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
- Work to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
- Ensure 'Depot Clear' is achieved in line with depot targets.
Qualifications
- Experience in a fast-paced operation with proven people management experience, involving direct accountability and responsibility for motivating and leading a high performing team, ideally within a transport setting.
- Strong communication skills with the ability to inspire, motivate and manage a team.
- Decisive and effective decision making, problem resolution and time management skills.
- High levels of resilience, self motivation and flexibility.
- Excellent computer skills with the ability to use Google Chrome applications.
- Ability to produce comprehensive reporting, alongside data analysis.
- Vigilance to any unscrupulous activity and ability to act swiftly and appropriately.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Benefits
- Holiday trading.
- Enhanced maternity and paternity package.
- Free life assurance of 4 salary on joining the pension scheme.
- Health Kiosks visiting every location.
- Vitality at Work.
- Free on site parking.
- Discounted shopping from 100's of retailers, including up to 5 % off supermarket shopping.
- Milestone days off to celebrate with your family and friends.
- Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job.
Shift Manager - Dispatch in Ipswich employer: Job Search Place Limited
DPD is an exceptional employer that prioritises sustainability and employee well-being, offering a vibrant work culture where inclusivity and ethical practices thrive. As a Shift Manager in Dispatch, you will benefit from competitive pay, comprehensive benefits from day one, and ample opportunities for career progression within a dynamic environment. With unique perks like never working on your birthday and a commitment to employee health and happiness, DPD stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Dispatch in Ipswich
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Job Search Place Limited.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Job Search Place Limited. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Shift Manager - Dispatch in Ipswich
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Job Search Place Limited, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Job Search Place Limited and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Job Search Place Limited. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Job Search Place Limited.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Job Search Place Limited.