At a Glance
- Tasks: Lead a vibrant team and manage daily operations at a large Donation Centre.
- Company: Join The Salvation Army Trading Company, a community-focused organisation.
- Benefits: Enjoy 26 days annual leave, virtual GP services, and a supportive team culture.
- Other info: Dynamic role with opportunities for personal growth and environmental impact.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Customer service experience and a passion for community engagement are essential.
The predicted salary is between 25000 - 30000 £ per year.
Commercial, people first leader to operate one of our large format Donation Centres (roughly 8,000 sq ft) handling up to 10 tonnes of donated goods a week within The Salvation Army Trading Company Ltd (SATCoL). You will generate and manage stock, lead a predominantly volunteer team, build community relationships, and drive commercial performance.
Responsibilities
- Day to day operations and financial performance of the donation centre
- Recruit, coach and retain a bank of volunteers for sorting, repair and up cycling tasks
- Build and nurture local partnerships with businesses, Salvation Army Corps and individuals to secure donations and volunteer skills
- Use social media and creative promotions to attract supporters and increase footfall
- Lead a diverse team, inspiring motivation and creating a positive workplace culture
- Ensure high quality service for donors, customers and the wider community
Qualifications
- Resilient, supportive and hands on with a positive attitude
- Experienced in customer service and capable of delivering an exceptional customer experience
- Dynamic leadership style with enthusiasm for success
- Passion for developing people and team members
- Strong ideas for partnerships that support re use and repair services
- Interest in environmental sustainability and community engagement
- Engaging personality with drive to achieve outcomes
Benefits
- Annual leave starting at 26 days plus bank holidays, with option to buy an extra week
- Virtual GP service - 24 hour phone and video consultations
- Defined contribution pension scheme with company matching up to 6% and life assurance of 3 salary
- Company sick pay from end of probation and increasing with tenure
- 25% discount on all original, full priced products sold by SATCoL
- Commitment to employee wellbeing and a supportive team culture
Equal Opportunities
We are an equal opportunities employer. All applicants and staff are treated fairly, irrespective of race, gender, age, disability, sexual orientation or religion.
Application Process
Initial telephone conversation will review experience. Successful candidates are invited to an assessment centre (interview, group discussion and business planning exercise) on Thursday, 28 May.
Retail Manager in Ipswich employer: Job Search Place Limited
The Salvation Army Trading Company Ltd (SATCoL) is an exceptional employer that prioritises a people-first approach, fostering a supportive and inclusive work culture. With generous benefits such as 26 days of annual leave, a commitment to employee wellbeing, and opportunities for personal growth through volunteer leadership, SATCoL empowers its Retail Managers to make a meaningful impact in the community while driving commercial success. Located in a vibrant area, this role offers the chance to build strong local partnerships and engage with diverse teams, making it a rewarding environment for those passionate about sustainability and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager in Ipswich
✨Tip Number 1
Get to know the company! Research The Salvation Army Trading Company Ltd and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the assessment centre! Brush up on your leadership skills and think about how you can inspire a team. Practise common interview questions and be ready to discuss your ideas for community partnerships.
✨Tip Number 4
Don’t forget to showcase your passion! Whether it’s through your social media presence or during interviews, let your enthusiasm for retail management and community engagement shine through. It could make all the difference!
We think you need these skills to ace Retail Manager in Ipswich
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for community engagement and sustainability shine through. We want to see that you genuinely care about the mission of The Salvation Army and how you can contribute to it.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service and leadership. We’re looking for someone who can inspire a diverse team, so share specific examples of how you've done this in the past.
Be Creative:Since we value innovative ideas for partnerships and promotions, don’t hesitate to include any creative strategies you've used before. This could really set you apart from other candidates!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand The Salvation Army Trading Company Ltd and its mission. Familiarise yourself with their values, especially around community engagement and sustainability. This will help you connect your experience to their goals.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, particularly in volunteer settings. Highlight your ability to inspire and motivate others, as well as any creative ways you've built team culture or partnerships.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing a diverse team or dealing with customer complaints. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Bring Your Ideas to the Table
Think about innovative ways to attract donations and volunteers, especially through social media and local partnerships. Be prepared to share these ideas during the interview to demonstrate your proactive approach and passion for the role.
