At a Glance
- Tasks: Manage ocean import shipments and ensure smooth processes for customers.
- Company: Friendly and collaborative forwarding company expanding their Ocean Imports team.
- Benefits: Competitive salary, bonus scheme, free parking, and generous holiday entitlement.
- Other info: Enjoy autonomy and career growth in a supportive environment.
- Why this job: Join a welcoming team and build strong customer relationships in a dynamic role.
- Qualifications: Experience in freight forwarding and strong communication skills required.
The predicted salary is between 25000 - 27500 £ per year.
Overview
Our long standing client is expanding their Ocean Imports team and are looking for an experienced, customer driven professional to join their friendly and collaborative department. If you enjoy managing shipments from end to end and building strong customer relationships, this could be the perfect next step in your forwarding career with a genuinely welcoming and friendly business.
What We Offer
- Working hours: Monday to Friday, 09:00-17:30 with 1 hour lunch
- Overtime: Available during busy periods, paid at time and a half
- Company Bonus scheme: Enrolment after successful completion of a 3 month probation period
- Free Car parking
- Holiday entitlement: 23 days + bank holidays rising to 25 days with service + BH
- Employee Assistance Programme: 24-hour confidential support line
About the Role
You will be responsible for handling FCL and LCL ocean import shipments from start to finish, ensuring a smooth and efficient process for our customers. This is a varied role that offers autonomy, customer interaction, and the chance to work closely with a knowledgeable team.
Daily Responsibilities
- Booking import shipments (FCL & LCL) into system
- Checking documentation for compliance
- Communicating with customers via phone and email
- Preparing customs declarations
- Arranging deliveries with suppliers
- Preparing and issuing invoices
- Approving supplier invoices
- Providing PODs
- Quoting and arranging new shipments
About You
- Experience in the freight forwarding industry, ideally managing key accounts
- Strong communication skills across customers, suppliers, and internal teams
- Someone who has experience in customs declarations, not full customs needed
- High attention to detail and accuracy in documentation and processes
- A proactive, organised approach and a positive team mindset
Import Clerk in Ipswich employer: Job Search Place Limited
Join a dynamic and supportive team as an Import Clerk in Ipswich, where your expertise in ocean imports will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee well-being, offering generous holiday entitlement, a company bonus scheme, and opportunities for professional growth. With a focus on building strong customer relationships and a commitment to excellence, this is an ideal environment for those seeking meaningful and rewarding employment.
