At a Glance
- Tasks: Deliver exceptional customer service and maintain bowling equipment in a fun environment.
- Company: Join a vibrant bowling centre with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy discounts, free bowling, meals, and health perks while working.
- Other info: Flexible hours, including evenings and weekends, with great career growth potential.
- Why this job: Be part of an energetic team and create memorable experiences for customers.
- Qualifications: Enthusiasm, strong communication skills, and a willingness to learn are key.
The predicted salary is between 20000 - 25000 £ per year.
The Role
As a Customer Service Assistant, you will deliver an outstanding experience for our customers—booking them in at reception, serving as a point of contact for questions, recognizing sales opportunities, hosting individuals and parties, maintaining the centre's cleanliness, and preparing and serving food and drinks. As a Pin Technician, you will ensure all bowling equipment and lanes are maintained to a high standard. You will perform preventative maintenance, carry out repairs in a timely fashion, undertake general building maintenance, and support a positive, friendly, and open team environment. You will work efficiently, show initiative, and be friendly. Exceptional customer service must be at the heart of your role, and you must be confident and comfortable when dealing with customers.
Skills You Need
- Full of determination, enthusiasm, and able to work in a fast‑paced environment
- A “nothing is too much trouble” attitude
- Strong customer service and communication skills
- Fully flexible around working patterns (evening and weekends required)
- Approachable and helpful
- Organised and able to multitask
- Strong team player
- Attention to detail
- No experience needed—just willingness to learn about bowling machinery
- Interest in all things technical/mechanic
Our Fantastic Benefits
- Tenpin Treats – retailer discounts and Best Doctors
- Free bowling for family and friends
- Free food (when working 6 hours or more)
- Enhanced maternity, paternity, adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long service awards
- Recommend a friend scheme
- On the spot rewards
To apply you must be 18 or over due to heavy machinery; health & safety regulations require this minimum age.
Customer Service & Bowling Pin Technician - Fun, Fast-Paced in Ipswich employer: Job Search Place Limited
Join our vibrant team as a Customer Service & Bowling Pin Technician, where you'll thrive in a fun, fast-paced environment that prioritises exceptional customer service and teamwork. With fantastic benefits like free bowling for family and friends, discounts, and a supportive work culture, we are committed to your growth and well-being. Our centre fosters a friendly atmosphere, ensuring you feel valued while developing your skills in both customer service and technical maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service & Bowling Pin Technician - Fun, Fast-Paced in Ipswich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the bowling centre and its values. This will help you connect with the team and show that you're genuinely interested in being part of their fun, fast-paced environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or questions from customers. Role-playing with a friend can help you feel more confident and ready to impress during your interview.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the hiring team, let your passion for customer service and bowling shine through. A positive attitude can go a long way in making you stand out as a candidate who’s eager to learn and contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to dive into the exciting world of bowling and customer service.
We think you need these skills to ace Customer Service & Bowling Pin Technician - Fun, Fast-Paced in Ipswich
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We love candidates who are full of determination and enthusiasm, so don’t hold back on sharing why you’re excited about this role.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the job description. We want to see that you understand what it takes to deliver outstanding customer experiences and maintain bowling equipment!
Be Friendly and Approachable:Since this role is all about customer interaction, use a friendly tone in your application. Show us that you’re approachable and ready to help, as that’s exactly the vibe we’re looking for in our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fun, fast-paced role. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the ins and outs of the Customer Service & Bowling Pin Technician role. Familiarise yourself with the key responsibilities like customer interaction, equipment maintenance, and food service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since exceptional customer service is crucial, be ready to share examples of how you've provided great service in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your friendly attitude and ability to handle fast-paced environments.
✨Demonstrate Your Technical Interest
Even if you don't have direct experience with bowling machinery, express your enthusiasm for learning about it. Talk about any technical skills or interests you have, and be prepared to discuss how you approach learning new things. This shows that you're willing to dive into the technical side of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you gauge if the company is the right fit for you.
