At a Glance
- Tasks: Assist customers in the Food section, providing top-notch service and support.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Dynamic role with opportunities for career advancement in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real difference every day.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Sunday 17:00-21:00, Wednesday 18:00-22:00, Thursday 18:00-22:00, Friday 18:00-22:00, Saturday 18:00-22:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who is ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you will make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You will thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You will go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You will utilise our digital tools, such as Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You will contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you will embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?
Customer Assistant - Food (Late Nights) - Inverness employer: Job Search Place Limited
Joining M&S as a Customer Assistant in Inverness means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a focus on employee growth and development, M&S offers a supportive work culture where your contributions are recognised and rewarded. Enjoy the unique advantage of working in a fast-paced environment that not only challenges you but also provides opportunities to enhance your skills and advance your career within one of the UK's leading retailers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Late Nights) - Inverness
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and show your adaptability! Highlight any past experiences where you've had to switch tasks quickly or work in different areas. We love team players who can roll with the punches and keep things running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed by us. Make sure your application reflects your passion for food and customer service, and let us know why you’re excited about joining the M&S family.
We think you need these skills to ace Customer Assistant - Food (Late Nights) - Inverness
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We're looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself:We value authenticity! Don’t be afraid to show your personality in your application. We’re looking for down-to-earth colleagues who thrive under pressure, so let us see the real you.
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to see your application and get you on board with the M&S team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
Be ready to discuss how you work as part of a team. Share stories that illustrate your collaborative spirit and how you support colleagues. M&S values a positive work environment, so showing that you can contribute to this will make you stand out.
✨Embrace Flexibility and Adaptability
Since no two shifts are the same, be prepared to talk about your flexibility in previous roles. Highlight instances where you adapted to changing demands or took on different responsibilities. This will demonstrate that you're ready to embrace the challenges of the role.
