At a Glance
- Tasks: Join our friendly team to provide excellent reception services and support patients.
- Company: IG Medical, a caring and forward-thinking healthcare practice in West Yorkshire.
- Benefits: Enjoy store discounts, NHS Pension, and a supportive work environment.
- Other info: Flexible hours and full training provided in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: GCSEs in English and Maths; customer service experience preferred.
The predicted salary is between 20000 - 25000 £ per year.
Due to retirement and recruitment in the practice, IG Medical are looking to recruit a part-time receptionist based at both our Ilkley and Grassington Surgeries. Please note this advert may close early depending upon the level of interest.
Main duties of the job
- As part of our friendly Reception team you will be responsible for providing an efficient reception service to our patients.
- We are looking for individuals who are committed to a patient centred, open and fair approach to the quality assurance of healthcare.
- You must be able to use your own judgement, have excellent communication skills and work well as part of a team.
About us
IG Medical is situated in West Yorkshire, we have 2 sites Ilkley Moor Medical Practice set in the picturesque town of Ilkley and Grassington Medical Centre in the heart of the Yorkshire Dales. We are a training practice and are a caring, forward thinking, committed team, whose aim is to improve the health of our community by delivering high quality patient care, whilst maintaining a fulfilling working environment for all. Our clinical team includes 5 GP Partners, salaried GP's, Advanced Clinical Practitioners and our nursing team consists of Practice Nurses and Health Care Assistants. All supported by our hardworking Managers, reception and administrative teams.
Employees of IG Medical are enrolled in Sovereign Healthcare Asset Level 2, which includes store discounts, and NHS Pension.
Job responsibilities
- Receiving and directing of patients on arrival.
- When necessary open and close and secure premises.
- Handle general enquiries and make new and follow-up appointments.
- Responsibility for helping people with non-medical problems.
- Ensure that appropriate attention, care and time given to patients, particularly the elderly, and issue relevant details of services available to them.
- Answer telephone and deal with or redirect enquiries to appropriate staff.
- File and retrieve medical records.
- Registration of new patients and temporary residents.
- Take requests for prescriptions, change of address etc.
- Pass on information re unsolved or urgent problems.
- Photocopying.
- Use computer as per practice policy.
- Liaise and provide clerical assistance when necessary for attached staff.
- Read emails, notifications and tasks daily.
- Assist with any other duties of a Clerical or Administrative nature that may be required of you.
Previous experience of working in an office/healthcare environment would be desirable however full training will be given.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths.
Experience
- Experience of working with the general public.
- Experience of customer service and delivery.
- Experience of working in a health care setting.
- NHS / Primary Care General Practice experience.
Other Requirements
- Flexibility to work outside of core office hours.
- Disclosure Barring Service (DBS) check.
- Maintains confidentiality at all times.
- Full UK driving licence.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist in Ilkley employer: Job Search Place Limited
IG Medical is an exceptional employer located in the stunning Yorkshire Dales, offering a supportive and friendly work environment for our reception team. We prioritise employee growth through comprehensive training and a commitment to high-quality patient care, ensuring that our staff feel valued and fulfilled in their roles. With benefits such as NHS Pension and store discounts, we strive to create a workplace that not only cares for our patients but also nurtures our employees' well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Ilkley
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
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Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Receptionist in Ilkley
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Job Search Place Limited, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Job Search Place Limited.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Job Search Place Limited.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Job Search Place Limited can really resonate with interviewers and show your commitment to the field.
