At a Glance
- Tasks: Support patient discharge processes and ensure timely, safe transitions from acute care.
- Company: Join a dedicated healthcare team focused on improving patient outcomes.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Experience in administration, customer care, and knowledge of NHS systems required.
The predicted salary is between 37338 - 44962 £ per year.
Responsibilities
- To provide a responsive patient discharge support service completing and tracking referrals from receipt to patient discharge.
- To support the wards on the safe and timely discharge of patients from the acute settings, including attending whiteboards.
- To oversee the completion and compliance with Red2Green and Criteria to Reside initiatives from a ward perspective.
- To update the sit rep report for reporting to national database, ensuring that it is accurate and in real time.
- Liaise with ward staff regarding changes in patient's clinical status affecting discharge and data recording.
- To support the Head of Site operations, Capacity and Discharge Planning, to perform all allocated administrative tasks required to meet the needs of the service.
- To undergo training as necessary to meet the needs of new developments within the service.
Main duties of the job
- Contribute to the department, ensuring that it operates to the highest standards, for discharge planning.
- Be responsible for ensuring that all duties are carried out in accordance with the correct procedures and policies.
- Ensure that E-Track information is correct and accurate.
- Support workloads within the department and cover for colleagues in their absence.
- Act as a key to external organisations regarding queries related to discharge planning and specific patient enquiries.
- Deal sensitively and effectively with telephone enquiries from colleagues, ensuring confidentiality is always maintained.
- Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
- Act as a named link for the discharge team to ensure that the appropriate level of knowledge is acquired to support the administrative processes required.
- To liaise with Social Services, health providers and organisations providing streamlined patient discharges as required.
Education
- NVQ III Business and Administration
Experience
- Previous administrative/secretarial experience.
- Experience of using MS Office, Word, Excel, and Outlook.
- Demonstrate an understanding of customer care.
- Experience of working in the NHS, use of NHS systems and understanding of medical terminology.
- Experience of working with Multi-Disciplinary Teams and/or attending meetings.
Knowledge
- Demonstrate understanding of GDPR and working with sensitive and confidential information.
- Red2 Green/ Criteria to Reside / SAFER initiatives.
Skills
- A self-motivated, innovative, and a pro-active problem solver.
- Able to meet tight deadlines, prioritise workload, and work under pressure.
- Flexible in approach to meet the challenges of a trust wide post.
- Demonstrate good standards of written and verbal communication.
- Ability to communicate at all levels.
- Ability to work independently or as part of a team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Senior Discharge Planning Coordinator - Peterborough/Huntingdon employer: Job Search Place Limited
As a Senior Discharge Planning Coordinator in Peterborough/Huntingdon, you will join a dedicated team committed to providing exceptional patient care and support. Our organisation fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you are well-equipped to meet the evolving needs of our service. With a focus on innovation and flexibility, we offer a rewarding environment where your contributions directly impact patient outcomes and the overall efficiency of healthcare delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Discharge Planning Coordinator - Peterborough/Huntingdon
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in discharge planning. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Red2Green and Criteria to Reside initiatives. We want you to show off your understanding of these processes, as they’re crucial for the role!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Check out our website for the latest job postings and apply directly through us. It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way!
We think you need these skills to ace Senior Discharge Planning Coordinator - Peterborough/Huntingdon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Discharge Planning Coordinator role. Highlight your relevant experience in discharge planning and any administrative skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills:Don’t forget to emphasise your skills in MS Office and your understanding of customer care. Mention any experience you have with NHS systems or working with Multi-Disciplinary Teams. This will help us see how you can contribute to our department.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Senior Discharge Planning Coordinator. Familiarise yourself with terms like Red2Green and Criteria to Reside, as well as the importance of accurate data reporting. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Experience
Prepare examples from your previous roles that highlight your administrative skills and experience in the NHS. Be ready to discuss how you've handled sensitive information and worked with multi-disciplinary teams. This will demonstrate your capability to manage the demands of the position.
✨Communication is Key
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Think of scenarios where you've effectively communicated with colleagues or external organisations, especially in high-pressure situations. This will help you stand out as a strong communicator.
✨Be Proactive and Flexible
The job requires a self-motivated and innovative approach. Prepare to discuss how you've adapted to changing workloads in the past and how you prioritise tasks under pressure. Showing that you can think on your feet will resonate well with the interviewers.
