At a Glance
- Tasks: Manage property claims, negotiate settlements, and ensure top-notch customer communication.
- Company: Join a growing team in a dynamic insurance company based in Manchester.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Enjoy a mix of office and home working with a supportive team environment.
- Why this job: Make a real difference by helping clients navigate their property claims effectively.
- Qualifications: Experience in property claims and strong negotiation skills are essential.
The predicted salary is between 30000 - 34000 £ per year.
Location – Manchester 2 days, Home Working 3 Days
Job Type – Permanent
Salary – £30,000 – £34,000
The Company
Our client are looking to further bolster their existing Property claims team to support continued growth.
Role Responsibilities
- Booking of smart appointments for Adjusters including gathering of all relevant information to aid the adjuster on site
- Use of Management tools to drive performance / ensure key SLA's for suppliers are adhered to
- Ensure compliance with 'Active Drying' using project management Gantt Charts to track & update
- Customers to be at the front of all activity including policyholders, Brokers & all other key stakeholders & ensuring they are communicated at key events / changes at all times
- Take control of claims including reducing claims lifecycles through proactive management of suppliers / reduce costs
- Robust Challenge of building scopes & variations - record all challenges on the system
- Manage own case load to ensure key SLA's / proactivity and fee targets are completed
Skills
- Extensive knowledge of Property Claims
- Ability to negotiate & settle claims using a variety of methods in line with TCF and Client requirements
- Strong Customer Skills
- Good communication skills with all stakeholders
- Ability to resolve difficult & complex claims
- Ability to communicate effectively and persuasively including report writing
- Ability to work in a structured manner to drive for quality
- High personal standards of service delivery as a core skill
- Ability to empathise and communicate at all levels
- Evidenced ability to plan and organise workload
- Technical competence and experience of handling property losses up to an agreed value.
Household / Property Claims Technician employer: Job Search Place Limited
Our client is an exceptional employer, offering a dynamic work environment in Manchester that promotes both professional growth and personal development. With a strong focus on employee well-being, the company provides flexible working arrangements, competitive salaries, and a culture that values collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in the property claims sector.
StudySmarter Expert Advice🤫
We think this is how you could land Household / Property Claims Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Household / Property Claims Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Claims Handler role. Highlight your experience with property claims and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Showcase Your Communication Skills:Since strong communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take the initiative!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of property claims. Understand the key responsibilities of the role, like managing claims lifecycles and using Gantt Charts. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Communication Skills
Since this role involves liaising with various stakeholders, practice how you'll communicate your ideas clearly and persuasively. Prepare examples of how you've successfully managed difficult claims or communicated complex information in the past.
✨Demonstrate Your Customer Focus
Be ready to talk about how you prioritise customer needs. Think of specific instances where you've gone above and beyond for a client or resolved a challenging situation. This will highlight your strong customer skills, which are crucial for this role.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to claims handling. Practice your responses to scenarios involving negotiation or managing supplier relationships. This will help you showcase your problem-solving abilities and technical competence.
