At a Glance
- Tasks: Lead a team to create an amazing guest experience at our hotel.
- Company: Join the friendly team at Whitstable Premier Inn.
- Benefits: Earn up to £13.86 per hour with great discounts and pension options.
- Other info: Enjoy a supportive environment with opportunities for growth.
- Why this job: Make a difference in guests' stays while developing your leadership skills.
- Qualifications: Previous leadership experience in retail or similar fields is a must.
The predicted salary is between 27000 - 29000 £ per year.
Job Search Place Limited is seeking a Duty Manager for their Whitstable Premier Inn. This role involves leading a dedicated team to ensure a welcoming and safe hotel experience. Ideal candidates will have prior leadership experience in retail or related fields and demonstrate a commitment to outstanding customer service.
The position offers a pay rate of up to £13.86 per hour and requires 37.5 hours of work per week. Benefits include a Whitbread Benefits Card for discounts, a company pension, and various saving schemes.
Hotel Duty Manager — Lead Guest Experience employer: Job Search Place Limited
Job Search Place Limited is an excellent employer, offering a vibrant work culture at the Whitstable Premier Inn where team collaboration and guest satisfaction are at the forefront. Employees benefit from competitive pay, a comprehensive benefits package including discounts through the Whitbread Benefits Card, and ample opportunities for personal and professional growth within the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager — Lead Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what makes the Whitstable Premier Inn special and how you can enhance the guest experience with your leadership skills.
✨Tip Number 3
Practice your customer service scenarios! As a Duty Manager, you'll need to handle various situations with grace. Think of examples from your past experiences where you turned a negative guest experience into a positive one.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hotel Duty Manager — Lead Guest Experience
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any previous leadership experience you have, especially in retail or similar fields. We want to see how you've led teams and created a positive environment for customers.
Emphasise Customer Service:Since this role is all about leading guest experience, share specific examples of how you've gone above and beyond for customers in the past. We love hearing about your commitment to outstanding service!
Tailor Your Application:Take a moment to customise your application for this role. Mention why you're excited about working at Premier Inn and how your values align with ours. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, make sure you research the Premier Inn in Whitstable. Familiarise yourself with their services, values, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team to deliver outstanding customer service, as this is crucial for the Duty Manager role.
✨Emphasise Customer Service Commitment
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for guests. This will demonstrate your dedication to creating a welcoming and safe hotel experience.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with the hospitality industry's standards.
