At a Glance
- Tasks: Lead a fun team, boost sales, and create amazing customer experiences.
- Company: Join the vibrant Smiggle family in a dynamic retail environment.
- Benefits: Enjoy 50% store discount, 28+ days holiday, and career progression opportunities.
- Other info: Embrace a culture of joy, friendliness, and individuality.
- Why this job: Be part of an exciting journey where you inspire and make magic happen daily.
- Qualifications: Passionate about customer service and motivated to achieve sales targets.
The predicted salary is between 20000 - 25000 £ per year.
Ready to lead, inspire and ignite creativity? Join us at our Horsham Smiggle Store as a Supervisor! As a Supervisor you will work alongside the Store Manager to maximise store performance whilst delivering exceptional customer experiences, boost sales and provide guidance to all team members in a fast-paced, hands-on environment; all while playing with the products - approaching every day with an attitude of fun!
Supervisor Job Role:
- Support the induction of new Sales Assistant team members
- Work alongside the Store Manager to support the team's individual development and team performance
- Assist the Store Manager to develop the sales skills, product knowledge and motivation of the store team to achieve store and individual targets including brand KPI's
- Hold daily briefing sessions and share individual sales targets and focuses on the Store Manager's absences or when required
- Lead by example and provide a genuine and unique experience with every customer
- Ensure all Visual Merchandising briefs reflect the company and brand expectations
- Effectively manage the stock control function within the store, conduct stocktake preparation, conduct daily line counts and participate in stocktake
Supervisor Benefits That Speak to You:
- Climb the Ladder: Genuine progression and internal training opportunities are within reach - your career can thrive here.
- Plan for the Future: Our pension scheme helps you secure your financial future.
- Shop Smart: Get a generous 50% store discount to grab your favourite items without breaking the bank.
- Referral program: Our referral program rewards you for recommending friends, making every work connection count.
- Generous 28+ days of paid holiday - embrace relaxation: because we believe in the importance of work-life balance.
At Smiggle, your role isn't just a job; it's a thrilling journey where you'll lead, inspire, and make magic happen every day. Join us and be a part of something extraordinary!
Experience & skills required to become a Smiggler:
- A passionate customer advocate, dedicated to going the extra mile for every guest, leaving them with a smile and a giggle.
- A natural multitasker who is ambitious, resourceful and inspiring the team to achieve store sales and KPIs.
- A highly motivated individual, brimming with energy and enthusiasm, driven to surpass targets with a can do attitude.
- Adaptable and unfazed by frequent visual changes in a high-pressure environment.
- Someone who is looking for opportunities to always learn more.
Our Culture is as clear as our name! We're all about joy, friendliness, and fun. We celebrate unique personalities and individuality. Embark on an exciting journey as a Supervisor and become a Smiggler. Don't miss out - APPLY NOW and kickstart your adventure with us today!
We are an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is treated with respect and dignity. All qualified applicants will be considered for employment without regard to race, religion, sex, gender, gender identity or expression, sexual orientation, ethnic or national origin, disability, age, marital status, pregnancy or maternity or any other legally protected characteristic. We welcome applications from all suitably qualified candidates and encourage a diverse range of applicants to apply.
Supervisor in Horsham employer: Job Search Place Limited
At Smiggle, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in our Horsham store. With genuine opportunities for career progression, a generous employee discount, and a commitment to work-life balance through 28+ days of paid holiday, we ensure that our team members thrive both personally and professionally. Join us to lead with creativity and joy, making every day a fun-filled adventure while delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Horsham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing their website and social media. This will help you understand what they value and how you can fit in as a Supervisor.
✨Tip Number 2
Practice your pitch! Think about how you can showcase your leadership skills and customer service experience. Be ready to share specific examples of how you've inspired a team or boosted sales in the past.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look the part of a Smiggler. A smart, fun outfit can help you stand out and show that you’re ready to lead with style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor in Horsham
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see how you go the extra mile to create smiles and giggles for every guest!
Tailor Your CV:Make sure your CV highlights your experience in retail and leadership. We love seeing how you've inspired teams and boosted sales in previous roles, so don’t hold back!
Be Yourself:At Smiggle, we celebrate individuality! Don’t be afraid to let your personality come through in your cover letter. We’re looking for genuine, fun-loving candidates who fit our culture.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Smiggle's brand values and product range. Familiarise yourself with their unique selling points and customer experience philosophy. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team, so be ready to share examples of how you've inspired or motivated others in the past. Think about specific situations where you’ve successfully guided a team or improved performance, and be prepared to discuss these during the interview.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a retail environment. Prepare for scenarios like handling difficult customers or managing stock discrepancies. Practising your responses will help you feel more confident and articulate during the interview.
✨Emphasise Your Customer-Centric Approach
Smiggle is all about creating joyful experiences for customers. Be ready to discuss how you go the extra mile for customers and share any relevant experiences. Highlighting your passion for customer service will resonate well with the interviewers.
