Shift Supervisor - Lead Barista for Stellar Customer Experience in Horsham

Shift Supervisor - Lead Barista for Stellar Customer Experience in Horsham

Horsham Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead shifts and create an amazing Starbucks experience for customers.
  • Company: Cobra Coffee, a vibrant Starbucks franchise in Horsham.
  • Benefits: Enjoy discounts, comprehensive training, and great employee perks.
  • Other info: Exciting career progression opportunities in a fun work environment.
  • Why this job: Be a part of a dynamic team and enhance customer experiences.
  • Qualifications: Passion for coffee and leadership skills to coach your team.

The predicted salary is between 25000 - 30000 £ per year.

Cobra Coffee - Starbucks Franchisee is seeking a dedicated shift supervisor to lead shifts and create the Starbucks Experience for customers in Horsham, England.

Your responsibilities will include:

  • Coaching team members
  • Managing operational tasks
  • Ensuring high-quality service and products

This role offers a dynamic work environment with opportunities for career progression, comprehensive training, and fantastic employee perks such as discounts and benefits.

Shift Supervisor - Lead Barista for Stellar Customer Experience in Horsham employer: Job Search Place Limited

Cobra Coffee, a proud Starbucks franchisee, is an exceptional employer that fosters a vibrant work culture in Horsham, England. With a strong emphasis on employee development, we offer comprehensive training and clear pathways for career progression, alongside fantastic perks like discounts and benefits that enhance your overall experience. Join us to be part of a team that values dedication and strives to create memorable customer experiences every day.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor - Lead Barista for Stellar Customer Experience in Horsham

Tip Number 1

Get to know the company culture! Before your interview, check out Cobra Coffee's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in creating that stellar customer experience.

Tip Number 2

Practice your leadership skills! As a shift supervisor, you'll be coaching team members. Think of examples from your past where you've led a team or resolved conflicts. This will help you demonstrate your ability to manage operational tasks effectively during the interview.

Tip Number 3

Show off your passion for coffee! Whether it's your favourite brew or a unique drink you've created, share your enthusiasm. This not only highlights your knowledge but also shows that you're ready to contribute to the high-quality service and products Cobra Coffee is known for.

Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to track your progress and gives you a better chance to stand out. Plus, who doesn't love a smooth application process?

We think you need these skills to ace Shift Supervisor - Lead Barista for Stellar Customer Experience in Horsham

Leadership Skills
Coaching Skills
Customer Service Skills
Operational Management
Team Management
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share any relevant experiences or stories that highlight your enthusiasm for creating a stellar customer experience.

Highlight Leadership Skills:As a shift supervisor, you'll be leading a team. Make sure to showcase your leadership skills in your application. Talk about times you've coached others or managed a team to success.

Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Shift Supervisor role at Cobra Coffee. We want to see how you fit into our dynamic environment.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Job Search Place Limited

Know Your Coffee

As a Shift Supervisor and Lead Barista, it's crucial to have a solid understanding of coffee types, brewing methods, and the Starbucks Experience. Brush up on your coffee knowledge and be ready to discuss your favourite drinks and how you can enhance customer experiences.

Showcase Your Leadership Skills

This role involves coaching team members, so be prepared to share examples of how you've successfully led a team in the past. Think about specific situations where you motivated others or resolved conflicts, and be ready to discuss your approach.

Emphasise Customer Service Excellence

Cobra Coffee values high-quality service, so highlight your commitment to customer satisfaction. Prepare anecdotes that demonstrate how you've gone above and beyond for customers, and how you would create a welcoming atmosphere in the store.

Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you determine if it's the right fit for you.