At a Glance
- Tasks: Keep hotel rooms spotless and ensure guest satisfaction with your cleaning skills.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, and free lunch on duty.
- Other info: Great career progression opportunities, including a HotelCare Apprenticeship.
- Why this job: Be part of a dynamic team and make a real difference in guests' experiences.
- Qualifications: Experience in hospitality preferred, but a positive attitude and willingness to learn are key.
The predicted salary is between 20000 - 25000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe Ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.
Benefits:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates - access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months' service.
- Recognition, incentives and awards.
Job Overview: HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.
Job Description Key Responsibilities:
- Clean and tidy guest rooms to established standards.
- Change bed linens, replace towels, empty trash bins and restock amenities.
- Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
- Sanitize surfaces thoroughly for hygiene maintenance.
- Maintain stock levels of cleaning supplies and toiletries.
- Promptly report any maintenance issues or damages.
- Follow supervisor instructions and adhere to safety protocols.
- Ensure the security of guest rooms and the privacy of the guests.
- Provide professional and respectful service to guests and respond to their requests promptly.
Person Specification Experience:
- Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
Skills and knowledge:
- Physical ability to lift, bend, and stand for extended periods.
- The ability to work individually and as part of a team.
- Strong time management skills.
- Attention to detail.
- Flexibility and willingness to learn.
- A 'Can Do' attitude.
- Adaptability to organisational needs.
- Ability to prioritise and multi-task.
- Capability to provide excellent customer service.
- Self-motivation and accountability.
- Ability to work confidentially and with integrity.
- Ability to work under pressure and to follow instructions.
- Aware of safety regulations and compliance.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Room Attendant in Horley employer: Job Search Place Limited
HotelCare is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours, comprehensive training, and opportunities for career progression through apprenticeships, our Room Attendants play a vital role in delivering outstanding service while enjoying benefits like up to 28 days of paid holiday and free lunch on duty. Join us in a dynamic environment where your contributions are recognised and rewarded, all while being part of a company committed to sustainable practices.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Horley
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know of openings or can put in a good word for you. Remember, personal connections can make all the difference!
✨Tip Number 2
Get your hands dirty! If you can, visit hotels in your area and ask about job opportunities in person. A friendly face can leave a lasting impression, and it shows you're genuinely interested in joining their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to housekeeping roles. Think about your past experiences and how they relate to the responsibilities of a Room Attendant. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let's get you on board!
We think you need these skills to ace Room Attendant in Horley
Some tips for your application 🫡
Show Your Experience:When you're filling out your application, make sure to highlight any previous experience in housekeeping or similar roles. We want to see how your background aligns with the responsibilities of a Room Attendant.
Be Detail-Oriented:Since attention to detail is key for this role, use your application to showcase your meticulous nature. Mention specific tasks you've excelled at, like maintaining cleanliness standards or managing supplies.
Express Your Flexibility:Let us know about your availability and willingness to work different hours, including weekends. This shows that you're adaptable and ready to meet the needs of our team and guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with tasks like cleaning guest rooms, changing linens, and maintaining hygiene standards. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Show Off Your Experience
If you've worked in housekeeping or a similar role before, be prepared to share specific examples of your experience. Talk about how you maintained cleanliness, handled guest requests, or dealt with any challenges. This will highlight your suitability for the position and give the interviewer confidence in your abilities.
✨Demonstrate Your 'Can Do' Attitude
HotelCare values a positive attitude and flexibility. During the interview, express your willingness to learn and adapt to different situations. Share instances where you've gone above and beyond to ensure guest satisfaction, as this aligns perfectly with their commitment to excellence.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
