At a Glance
- Tasks: Assist in food preparation, service, and maintaining cleanliness in a fun environment.
- Company: Join Mount Charles Group, a leading family-oriented catering provider in Ireland.
- Benefits: Enjoy 28 days annual leave, a pension scheme, and support for your wellbeing.
- Other info: Flexible hours with opportunities for additional shifts during busy periods.
- Why this job: Be part of a team that values fun, growth, and excellent customer service.
- Qualifications: Passion for customer service, good communication skills, and basic food hygiene knowledge.
The predicted salary is between 20000 - 25000 £ per year.
Mount Charles Group is one of the largest and privately owned soft facilities management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do.
Working Pattern:
- 6 Hours per Week
- Alternative Saturday / Sunday
- Additional shifts available during busy periods
Rewards:
- 28 days annual leave
- Company Pension Scheme
- Employee Assistance Program to support your health & wellbeing
- Financial Education/Financial wellbeing advisory service
- Company Events
The Role:
- Assist in the preparation, service and sales of all food and beverages for the unit
- Preparation of service counter
- Provide the highest level of customer service in a consistent approach to anyone who uses the facility
- Work as part of the team to ensure service is delivered on time and at a consistently high standard
- Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
- Ensure kitchen and service areas are always clean and tidy
- Be responsible for cash handling duties under your control
- Keep up to date with current promotions and new products
- Comply with all Health, Safety & Hygiene standards
- Comply with all HACCP regulations as necessary
- Follow procedures as directed on the correct handling and use of all cleaning materials
- Complete any administration as requested which may include recording of food temperatures, updating cleaning schedules, cashing up tills and recording daily sales figures on the system
- Assist with effective management of stock control
The Person:
- Demonstrable passion for providing good customer service
- Excellent communication skills
- Flexibility and adaptability
- Good navigation and time management
- Workable knowledge of HACCP regulations
- Basic food hygiene certificate
- Full Clean driving licence
- Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day to day basis
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
RF-2602-17 - Food Service Assistant in Holywood employer: Job Search Place Limited
Mount Charles Group is an exceptional employer that prioritises a family-oriented work culture, where employees are valued as the greatest asset. With a commitment to personal and professional growth, we offer competitive benefits including 28 days of annual leave, a company pension scheme, and support for health and wellbeing. Join us in a fun environment where you can take pride in your work while delivering outstanding customer service in a dynamic team setting.
StudySmarter Expert Advice🤫
We think this is how you could land RF-2602-17 - Food Service Assistant in Holywood
✨Tip Number 1
Get to know the company culture! Mount Charles Group values family and fun, so show your personality during interviews. Be yourself and let your passion for customer service shine through.
✨Tip Number 2
Prepare for common interview questions related to teamwork and customer service. Think of examples from your past experiences that highlight your flexibility and adaptability in a busy environment.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the role by asking about team dynamics or how they celebrate success. It’s a great way to connect with the interviewer and demonstrate your enthusiasm.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and it’s the best way to ensure you’re considered for the role. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace RF-2602-17 - Food Service Assistant in Holywood
Some tips for your application 🫡
Show Your Passion for Customer Service:Make sure to highlight your love for providing excellent customer service in your application. We want to see how you connect with customers and create a positive experience, so share any relevant examples!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We appreciate when candidates show they understand our values and what we’re looking for.
Keep It Clear and Concise:When writing your application, keep it straightforward. We like to see clear communication, so avoid jargon and get straight to the point. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Basics
Since this role is all about providing excellent customer service, brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. This will show your passion and commitment to delivering top-notch service.
✨Familiarise Yourself with HACCP Regulations
Understanding HACCP regulations is crucial for this position. Before the interview, take some time to read up on these standards. Being able to discuss them confidently will demonstrate your readiness to comply with health and safety requirements.
✨Show Your Team Spirit
This job requires working as part of a team, so be prepared to talk about your teamwork experiences. Share specific instances where you collaborated effectively with others, highlighting your flexibility and adaptability in different situations.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the role and the company culture. Asking about their family values or how they support employee wellbeing shows that you’re genuinely interested in being part of their team.
