At a Glance
- Tasks: Deliver exceptional customer experiences and serve mouth-watering food and drinks.
- Company: The Radcliffe Arms, a vibrant social hub in Hitchin.
- Benefits: 28 days holiday, discounts, fun culture, and career growth opportunities.
- Other info: Supportive environment with great prospects for personal development.
- Why this job: Join a passionate team and make every customer's visit unforgettable.
- Qualifications: Experience in hospitality, enthusiasm for food and drinks, and teamwork skills.
The predicted salary is between 10 - 12 £ per hour.
At the heart of Hitchin, The Radcliffe Arms is your local for great food, great drinks, live sport and good times shared. Fresh from a stylish refurbishment, we've reimagined the pub as a vibrant social hub, bringing together relaxed brunches, premium drinks, interactive darts and unforgettable match days under one roof.
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
- Great working environment and great prospects!
FOH Team Member in Hitchin employer: Job Search Place Limited
The Radcliffe Arms is an exceptional employer located in the heart of Hitchin, offering a vibrant work environment where team members can thrive. With a strong focus on employee growth, we provide comprehensive benefits including 28 days holiday, a company pension scheme, and generous discounts, all within a fun and supportive culture. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences while enjoying great food and drinks.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member in Hitchin
✨Tip Number 1
Get to know the Radcliffe Arms vibe! Pop in for a drink or a bite before applying. This way, you can chat with the team and get a feel for the atmosphere, which will help you stand out during your interview.
✨Tip Number 2
Show off your personality! When you’re at the interview, let your enthusiasm for food and drinks shine through. Share your favourite menu items and why you love them – it’ll show you’re genuinely interested in the role.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer. We want to see how you handle pressure and keep that positive energy flowing!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there, making it easier for you to tailor your approach.
We think you need these skills to ace FOH Team Member in Hitchin
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see that you’re genuinely excited about food, drinks, and providing top-notch customer service.
Tailor Your CV:Make sure your CV highlights any relevant experience in front of house roles. We love seeing how your past experiences can contribute to our vibrant team at The Radcliffe Arms!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without any fluff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team.
How to prepare for a job interview at Job Search Place Limited
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offerings at The Radcliffe Arms. Being able to confidently recommend dishes or suggest pairings will show your enthusiasm for the role and impress your interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork
Front of House roles are all about collaboration. Be ready to discuss how you've worked effectively within a team in the past. Highlight any experiences where you supported colleagues or contributed to a positive team atmosphere.
✨Bring Your Passion for Hospitality
Let your enthusiasm for food and drink shine through during the interview. Share why you love working in hospitality and what excites you about being part of The Radcliffe Arms team. A genuine passion can set you apart from other candidates.
