At a Glance
- Tasks: Lead a dynamic team in a convenience store, ensuring exceptional service and efficient operations.
- Company: Join Sodexo, a supportive employer dedicated to enhancing lives.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks like discounts and wellbeing support.
- Other info: Flexible working hours, career growth opportunities, and a friendly work environment.
- Why this job: Make a real difference for Armed Forces personnel while developing your leadership skills.
- Qualifications: Previous retail supervisory experience and a passion for customer service.
The predicted salary is between 28000 - 28000 £ per year.
Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet.
What you'll do:
- Lead by example and inspire your team to complete all tasks efficiently and to the highest standard.
- Take charge of orders, stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked.
- Supervise daily operations, manage team activities, including training.
- Be the go-to person for customer queries and support.
- Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store.
- Promote and support offers, discounts, and loyalty schemes to enhance the customer experience.
- Maintain a clean, safe, and well-organised store environment, adhering to Health and Safety standards.
- Confidently verify IDs for restricted items, ensuring compliance with store policies.
- Cooking basic food items (such as Sausage Rolls, Bacon Baps in an oven).
- Cover shifts in the bar area when required.
What you bring:
- Previous supervisory experience in retail, customer service or hospitality role, with a proven ability to support a team.
- A hands-on approach and passion for delivering an outstanding customer experience.
- Ability to take the reins when the retail manager is away, showing initiative and confidence.
- Strong team building skills, fostering a positive and collaborative environment.
- Experience with store openings and closures, and familiarity with key holder responsibilities.
- A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible.
- Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this position.
What we offer:
- On the job training with experienced professionals.
- Fully funded apprenticeship qualifications.
- Career development opportunities within Sodexo.
- A friendly and supportive work environment.
- Wellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
- Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death in service benefit.
- Career Growth - Apprenticeships, learning tools, and development opportunities.
- Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
Additional Information:
- 25 hours per week Mon - Fri 9am - 2pm. However, we may be able to provide some flexibility around these hours.
- Flexibility may be required to cover evening and weekend working to meet business needs.
- £13.46 per hour + Sodexo benefits.
- Free Car Parking On Site.
- Subsidised food in Canteen.
- Family Fun Days.
- Discount at Costa Coffee shop on site.
- 28 Days holiday increasing to 33 days with service (including Bank Holidays).
- Online Recognition Scheme (Reward Hub).
- Discounts at Sodexo partner brands.
Due to security requirements you must have been continuously resident in UK for last 5 years to apply for this position.
Retail Supervisor in High Wycombe employer: Job Search Place Limited
Sodexo is an exceptional employer, offering a supportive and friendly work environment at RAF High Wycombe, where you can make a meaningful impact on the lives of Armed Forces personnel. With comprehensive training, career development opportunities, and a range of financial benefits, including discounts and a retirement plan, Sodexo prioritises employee wellbeing and growth. Join us to be part of a dynamic team that values collaboration and innovation while enjoying perks like flexible working hours and family fun days.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in High Wycombe
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Sodexo and their values. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Retail Supervisor role and be ready to share specific examples.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Retail Supervisor in High Wycombe
Some tips for your application 🫡
Show Your Leadership Skills:In your application, highlight any previous supervisory experience you've had. We want to see how you've led a team and inspired others to deliver great customer service, just like we do at StudySmarter.
Be Customer-Focused:Make sure to emphasise your passion for providing an outstanding customer experience. Share examples of how you've gone above and beyond for customers in the past – it’s what we value here at StudySmarter!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Supervisor role. Mention specific responsibilities from the job description that you’re excited about and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Supervisor role at Sodexo. Familiarise yourself with the key responsibilities like stock management and team supervision. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your previous experience where you've successfully managed a team or improved customer service. Highlight how you inspire others and foster a positive work environment.
✨Prepare for Customer Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you've gone above and beyond for customers. This will showcase your customer-focused approach and problem-solving skills, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team culture, training opportunities, or how Sodexo measures success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
