RECEPTIONIST in Hessle

Tribal is a leading EdTech business providing market leading software solutions to the global education market. We strive to research, develop, and deliver the products, services and solutions needed by education institutes worldwide to support their primary goals of educating students, providing optimum learning experiences, and delivering successful outcomes.

The Property & Procurement team ensures proactive, cost effective management of Tribal's UK property portfolio and all related procurement activity. They also oversee Health & Safety, ISO governance, and Business Continuity processes across the EMEA region.

The role focuses on reception duties, coordinating travel as part of the Tribal Travel Team, and supporting the Office Supervisor. Key responsibilities include:

• Managing meeting room and travel bookings.
• Welcoming visitors and handling calls professionally.
• Ordering office supplies and processing incoming mail.
• Supporting Tribal's governance standards, including ISO accreditation, Corporate Responsibility, Business Continuity, and Health & Safety activities.

This role is part time 15 hours per week, working on site in our Hessle office.

Your responsibilities include:

• Ensuring visitors are greeted in a friendly, courteous, and professional manner, managing security passes for new starters, leavers, visitors etc.
• Making sure meeting rooms, kitchens and welfare areas are safe, accessible and well stocked, including tracking room usage and managing purchase orders and costs.
• Ordering of catering and stationary items.
• Sorting incoming post - forwarding on or scanning as required.
• Ensuring the appropriate functioning of office equipment by being the key contact for these facilities, logging and acting upon any issues in a timely manner.
• Supporting the Travel team by booking travel in line with policy, approving trips under the Global Travel Policy, and ensuring all travellers complete the required travel risk assessments.
• Acting as a key Health & Safety contact by ensuring adequate First Aiders and Fire Marshals, producing monthly H&S reports, recording accidents and incidents, supporting regular policy and procedure reviews, and attending fortnightly H&S meetings.
• Keeping the Access Control system up to date for starters and leavers, supporting the review and updating of Property Team documentation, and actively promoting ISO requirements by engaging with ISO processes, procedures, and the annual audit.

The skills you'll need:

• Excellent customer service skills and approach.
• Computer literate - experience of MS Word, Excel, PowerPoint and Outlook.
• Good written and verbal communication skills.
• Reliable, dependable, professional and conscientious.

It would be great if you had:

• H&S qualifications and experience including DSE knowledge.
• First Aid Certificate.

What can Tribal offer you?

We offer a range of exceptional benefits to support your wellbeing and work-life balance, including a comprehensive Health Cash Plan, Private Medical Insurance and Employee Assistance Programme, along with a generous parental leave package and the ability to buy or sell holiday each year. We also offer the option of working overseas for up to 8 weeks per year. You'll also have access to E-Learning opportunities to enhance your skills, Volunteer Days to give back to your community and access to Achievers, our reward and recognition platform, to ensure you can thrive both personally and professionally in a supportive and rewarding environment.

We're committed to creating an environment that enables employees to balance their responsibilities inside and outside of work and encourage and support a range of flexible working patterns for all colleagues. If you need flexibility, apply and discuss your needs with us.

As an equal opportunity employer, Tribal celebrate diversity and are committed to creating an inclusive environment for all employees. We make sure that our recruitment and selection processes never discriminate based upon any protected characteristics and actively welcome applications from all groups, not least those underrepresented in the tech sector.