At a Glance
- Tasks: Engage with members, drive sales, and create a vibrant gym community.
- Company: Join Snap Fitness, a welcoming and highly-rated community gym.
- Benefits: Competitive pay, free gym membership, and opportunities for skill development.
- Other info: Dynamic role with clear progression opportunities in a growing gym group.
- Why this job: Be part of a supportive team that values member engagement and community spirit.
- Qualifications: Friendly, organised, and eager to learn; sales experience is a plus.
The predicted salary is between 24000 - 30000 £ per year.
Snap Fitness Herne Bay is a well-established, highly rated community gym, known locally for being welcoming, clean, and well run. Members consistently praise the team for creating a supportive, motivating environment where people feel comfortable and encouraged. The franchisee operates multiple Snap Fitness gyms across the South East. Our focus is simple: strong standards, engaged teams, and gyms that members genuinely enjoy being part of.
As a Sales Receptionist, you will be the main point of contact for members and prospective members and play an active role in the commercial and cultural success of the gym. This is not a passive reception role. You will contribute to:
- Membership sales and conversion
- Member engagement and retention
- Creating an inspiring, community-led gym environment
Key Responsibilities
- Converting enquiries, walk‑ins, and trials into memberships
- Delivering confident, professional tours of the gym
- Providing a warm, consistent welcome to members and visitors
- Supporting member retention through follow‑ups and engagement
- Helping organise and promote member events, challenges, and community initiatives
- Supporting social media content and local promotional activity
- Using club systems to track activity, manage enquiries, and improve conversion
- Managing reception admin, calls, emails, and daily tasks
- Maintaining high standards of cleanliness, safety, and presentation
About You
This role would suit someone who is:
- Friendly, confident, and professional
- Comfortable working in a fast‑paced, customer‑facing environment
- Sales‑focused but supportive, not pushy
- Organised, reliable, and hands‑on
- Creative and interested in events and community engagement
- Comfortable using digital systems and social platforms
- Willing to learn, develop new skills, and adopt new technology
Experience in sales, customer service, hospitality, or fitness is helpful, but not essential. Attitude, work ethic, and willingness to learn are more important.
Why Join Us
- Competitive hourly rate plus a discretionary quarterly bonus
- Full‑time, stable role within a growing gym group
- Supportive management and clear expectations
- Opportunity to develop skills in sales, events, and engagement
- Free gym membership
- Access to a rewards and savings platform
- Progression opportunities
This role is ideal for someone who wants to be involved, visible, and part of a gym that values both its members and its team - not just someone to sit behind a desk.
Sales Receptionist Instructor in Herne Bay - Snap Fitness employer: Job Search Place Limited
Snap Fitness Herne Bay is an exceptional employer that prioritises a supportive and motivating work culture, where team members are encouraged to engage actively with the community. With competitive pay, opportunities for skill development, and a focus on employee growth, you will thrive in a dynamic environment that values your contributions. Enjoy the benefits of free gym membership and a quarterly bonus while being part of a well-respected gym group that genuinely cares about its staff and members.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Receptionist Instructor in Herne Bay - Snap Fitness
✨Tip Number 1
Get to know the gym! Before your interview, pop into Snap Fitness Herne Bay and chat with the team. This shows you're genuinely interested and gives you a feel for the vibe, which is super important for a role that’s all about member engagement.
✨Tip Number 2
Practice your sales pitch! As a Sales Receptionist, you'll need to convert enquiries into memberships. Think about how you'd approach a potential member and practice your delivery. Confidence is key, so get comfortable talking about what makes Snap Fitness special.
✨Tip Number 3
Show off your community spirit! In your conversations, highlight any past experiences where you've engaged with a community or organised events. This role is all about creating a welcoming environment, so let your passion shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital side of things, which is a big part of the role.
We think you need these skills to ace Sales Receptionist Instructor in Herne Bay - Snap Fitness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, this role is all about creating a welcoming environment for our members.
Highlight Relevant Experience:Even if you don't have direct experience in sales or fitness, think about any customer service roles you've had. We value attitude and willingness to learn, so share examples of how you've engaged with customers or contributed to a team in the past.
Tailor Your Application:Make sure to tailor your application to the Sales Receptionist role specifically. Mention how your skills align with our focus on member engagement and community initiatives. This shows us that you understand what we’re all about!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Job Search Place Limited
✨Know the Gym Inside Out
Before your interview, take some time to familiarise yourself with Snap Fitness Herne Bay. Visit the gym if you can, check out their social media, and understand their community initiatives. This will show your genuine interest and help you answer questions about how you can contribute to their welcoming environment.
✨Showcase Your People Skills
As a Sales Receptionist, you'll be the face of the gym. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you turned a casual enquiry into a sale or helped someone feel welcome. This will highlight your friendly and professional nature.
✨Be Ready for Role-Play Scenarios
Expect to demonstrate your sales skills during the interview. They might ask you to role-play a scenario where you give a gym tour or handle a member's query. Practise these scenarios beforehand so you can showcase your confidence and ability to engage effectively with potential members.
✨Emphasise Your Willingness to Learn
Snap Fitness values attitude and work ethic over experience. Be prepared to discuss how you're eager to learn new skills and adapt to their systems. Share any past experiences where you've quickly picked up new technologies or processes, as this will resonate well with their focus on development.
