Overview
Job Location: HEMEL HEMPSTEAD STORE - HEMEL HEMPSTEAD, WEST LOTHIAN HP2 7BJ
Club Champion, established in 2010, has grown from a regional three-studio fitting business into the world's number one trusted premium golf custom fitting company with 150+ studios across the United States, Australia, Canada and the United Kingdom.
We are currently recruiting for a Master Fitter & Builder to join our brand new Hemel Hempstead Studio, due to be open in August 2026. You would be joining a UK team of fitters who boast great tenure and experience, and you would be joining a worldwide company with over 600+ employees.
Responsibilities
Conducts innovative tour-level fitting experiences
Read, interpret, and explain data points in the club fitting process
Oversee customer relations by growing and maintaining the fittings for their studio and personal clients
Maintain brand standards by keeping work place up to studio standards
Operate technology including, but not limited to: Trackman, Salesforce, Sam Putt Lab, and Microsoft Office
Builds golf clubs to tightest tolerances in the industry
Utilise relational selling methods to grow business metrics
Communicate with current and potential customer to help keep and grown the studio's customer base
Performs other duties as assigned
Qualifications
Ideal Candidate:
The Ideal candidate will either come from a sales background or have the confidence to speak openly with customers, in what is a sales environment.
A top-level golf background is not essential, but you must be a passionate golf enthusiast as your working world will be golf golf golf.
When not custom fitting, there is a requirement to complete sales related Admin, goods in and out procedures, equipment builds and repairs, and pro-active sales activity which will be mainly phone and email based. Although full training will be provided on all of these elements, some prior experience would be desired.
The successful candidate will be required to complete a 4-week training course in our company head office, which is situated in Willowbrook, Chicago in the United States.
Education and Experience Required
College degree preferred
Experience with club fitting and launch monitors required
1+ years in sales experience required
Experience selling custom golf clubs preferred
Knowledge, Skills, and Abilities
Knowledge, skill and ability to know and understand golf
Customer Focus
Communication skills - written, verbal, and non-verbal
Time management
Ability to work in a fast-paced environment
Decision making
Develop peer relationships
Presentation skills
Work Environment
Studio locations with hitting bays
Build shop
Equipment Used to Perform the Job
SalesForce
Trackman
Sam Putt Lab
Microsoft Office
Build-Shop equipment (including vices, saws, sanding belts, etc)
Physical Abilities
Ability to stand or sit for extended periods and demonstrate motions as needed
Ability to work with their hands as needed to build golf clubs
Must be able to lift upto 50 lbs, at a time.
Compensation
The annual salary for the position is £28,000 to £32,000 depending on experience. This job is also eligible for 2.1% Commission and an annual Performance Bonus.
The role is a 5-day working week, spread over the 7-day week with the potential of occasional evening work.
EEO Information
Club Champion, an equal opportunity employer, is committed to equal opportunity for all employees and applicants. We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, colour, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behaviour, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.
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