Hotel Duty Manager - Guest Experience & Team Leader in Hellifield

Hotel Duty Manager - Guest Experience & Team Leader in Hellifield

Hellifield Part-Time 29000 - 29000 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a dynamic team to ensure smooth hotel operations and enhance guest experiences.
  • Company: Join Premier Inn, a leading hotel brand known for its exceptional service.
  • Benefits: Enjoy competitive pay, training opportunities, and exclusive discounts with Whitbread.
  • Other info: Flexible 32-hour work week with opportunities for career advancement.
  • Why this job: Make a real difference in guest satisfaction while developing your leadership skills.
  • Qualifications: Previous leadership experience in retail and strong communication skills required.

The predicted salary is between 29000 - 29000 £ per year.

Premier-Inn in Skipton North is seeking a Duty Manager to work 32 hours per week, with a pay rate of up to £13.86 per hour. You will lead a high-performing team to ensure smooth hotel operations and create an exceptional guest experience.

The ideal candidate will have:

  • Leadership experience in retail
  • Excellent communication skills
  • The ability to maintain health and safety standards

The position offers several benefits including training and discounts with Whitbread.

Hotel Duty Manager - Guest Experience & Team Leader in Hellifield employer: Job Search Place Limited

Premier Inn in Skipton North is an excellent employer, offering a supportive work culture that prioritises employee growth and development. With competitive pay rates and benefits such as training opportunities and discounts with Whitbread, team members are empowered to excel in their roles while contributing to an exceptional guest experience.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Duty Manager - Guest Experience & Team Leader in Hellifield

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Premier Inn or similar places. A friendly chat can sometimes lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by practising common questions related to guest experience and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your leadership skills during the interview. Share specific examples of how you've successfully managed teams or improved guest experiences in the past. This will help you stand out as a candidate who can lead a high-performing team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.

We think you need these skills to ace Hotel Duty Manager - Guest Experience & Team Leader in Hellifield

Leadership Experience
Communication Skills
Team Management
Guest Experience Focus
Health and Safety Standards
Operational Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Leadership Skills:Make sure to highlight any leadership experience you have, especially in retail or hospitality. We want to see how you've led teams and created great experiences for guests!

Communicate Clearly:Your communication skills are key! Use clear and concise language in your application to show us that you can effectively convey information and connect with both guests and team members.

Health and Safety Matters:Don’t forget to mention your understanding of health and safety standards. We’re looking for someone who can maintain these standards while ensuring a fantastic guest experience.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Job Search Place Limited

Know the Company Inside Out

Before your interview, make sure you research Premier Inn and its values. Understand their commitment to guest experience and how they operate. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.

Showcase Your Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your communication skills and how you motivate others to achieve great results.

Demonstrate Your Guest-Centric Approach

Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you would handle difficult situations with guests while maintaining a positive experience. This will show that you understand the importance of guest satisfaction.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.