At a Glance
- Tasks: Provide top-notch reception services and support outpatient teams in a healthcare setting.
- Company: Join the Mersey and West Lancashire Teaching Hospitals NHS Trust, a leader in patient care.
- Benefits: Gain valuable experience, training opportunities, and contribute to meaningful patient interactions.
- Other info: Training provided for NHS systems; a great stepping stone for future healthcare careers.
- Why this job: Make a difference in people's lives while developing your administrative skills in healthcare.
- Qualifications: Strong clerical experience, IT skills, and a passion for excellent patient care.
The predicted salary is between 23615 - 25674 £ per year.
Mersey and West Lancashire Teaching Hospitals NHS Trust is looking for a Clerical Assistant/Receptionist to provide excellent reception services within Therapy Services. The successful candidate will support outpatient teams and manage tasks including booking appointments and maintaining patient records.
Applicants should have substantial clerical experience, strong IT skills, and a commitment to delivering excellent patient care. Knowledge of NHS systems like Careflow is beneficial but training will be provided.
Healthcare Receptionist & Admin Assistant employer: Job Search Place Limited
Mersey and West Lancashire Teaching Hospitals NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Healthcare Receptionist & Admin Assistant, you will be part of a dedicated team committed to delivering outstanding patient care, with opportunities for growth and training in NHS systems. Located in a vibrant community, the Trust provides a fulfilling environment where your contributions directly impact patient experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Receptionist & Admin Assistant
✨Tip Number 1
Make sure to research the NHS Trust and its values. Understanding their mission will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to clerical roles and patient care. We can’t stress enough how important it is to articulate your experience and how it aligns with the job description.
✨Tip Number 3
Network with current or former employees if possible. They can provide insider tips on what the Trust values in a candidate, which can give you an edge in your application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.
We think you need these skills to ace Healthcare Receptionist & Admin Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your clerical experience and IT skills. We want to see how your background aligns with the role of a Healthcare Receptionist & Admin Assistant, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your commitment to excellent patient care and mention any familiarity with NHS systems like Careflow. We love seeing genuine enthusiasm for the role!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a role that involves managing appointments and patient records.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to navigate!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your clerical skills and IT knowledge before the interview. Familiarise yourself with common NHS systems, especially Careflow, even if training will be provided. This shows that you're proactive and genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your previous clerical experience in detail. Think of specific examples where you've excelled in managing appointments or maintaining records. This will help demonstrate your capability to support outpatient teams effectively.
✨Emphasise Patient Care
Since the role involves delivering excellent patient care, be ready to talk about how you prioritise patients' needs. Share any experiences where you went above and beyond to ensure a positive experience for patients, as this will resonate well with the interviewers.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the specific challenges they face in Therapy Services. This not only shows your interest but also helps you gauge if the role is the right fit for you.
