At a Glance
- Tasks: Be the friendly face of our health club and spa, creating unforgettable guest experiences.
- Company: Join the vibrant team at St Pierre Park Hotel, Spa & Golf Resort.
- Benefits: Earn £14.32 per hour, enjoy flexible hours, and access amazing colleague perks.
- Other info: Enjoy ongoing training, team events, and opportunities for growth.
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Bring your enthusiasm and customer service skills to our welcoming team.
The predicted salary is between 29000 - 30000 £ per year.
We are currently seeking an enthusiastic Health Club & Spa Receptionist to join our team at St Pierre Park Hotel, Spa & Golf Resort. As an integral part of our hospitality family, you will help create unforgettable moments for guests, ensuring their experience is seamless and memorable.
Responsibilities
- Serve as the first impression and welcoming face for guests at reception.
- Set up and maintain spa and poolside areas, ensuring a pristine, safe environment.
- Assist in smooth operation of the on‑site coffee shop.
- Support the planning and execution of member events and community activities.
- Manage bookings for spa treatments, fitness classes, and personal training sessions.
- Guide guests through the club's facilities and promote services and memberships.
Working Hours
Full time role: 40 hours per week, 5 days out of 7 including weekend rotations. Flexible hours can be accommodated where possible.
Benefits
- Competitive hourly rate of £14.32 with incremental pay reviews and a share of service charge.
- Live‑in accommodation at a weekly charge of £115, inclusive of meals & bills.
- Inclusive culture that celebrates long‑term friendships and diversity.
- Ongoing career development with in‑house and external training, including industry‑recognised courses.
- 29 days holiday per year (including bank holidays), increasing to 33 days with length of service.
- Uniform and meals on shift provided.
- Free on‑site parking where applicable.
- Access to wellbeing support through our Employee Assistance Programme.
- Company pension, enhanced sick pay & life assurance scheme.
- Online retail discount platform with savings on high‑street retailers and restaurants, plus health & wellbeing platform.
- Discounted stays in our hotels and on food, drink, spa treatments & products.
- Annual loyalty awards, including afternoon teas and overnight stays.
- Introduction bonus for new colleague recommendations.
- Colleague of the Month awards leading to an annual awards ceremony.
- Regular team gatherings and appreciation events.
Qualifications
- Proactive, enthusiastic, with a friendly, welcoming nature.
- Passionate about delivering high quality, personalised service.
- Experience in a customer‑facing receptionist role, able to multitask and stay organised.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Health Club and Spa Receptionist employer: Job Search Place Limited
At St Pierre Park Hotel, Spa & Golf Resort, we pride ourselves on being an exceptional employer that values our team members as much as our guests. With a competitive starting salary, comprehensive benefits, and a culture that fosters inclusivity and personal growth, we offer a rewarding environment for our Health Club & Spa Receptionist role. Our commitment to ongoing training and development, alongside unique perks like discounted stays and regular appreciation events, makes working with us not just a job, but a fulfilling career path in the beautiful setting of Guernsey.
StudySmarter Expert Advice🤫
We think this is how you could land Health Club and Spa Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on St Pierre Park Hotel, Spa & Golf Resort. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.
✨Tip Number 2
Practice your people skills! As a Health Club & Spa Receptionist, you'll be the first face guests see. So, brush up on your communication and customer service skills. Role-play with a friend or family member to get comfortable with welcoming guests and handling inquiries.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Let us know why you're passionate about delivering high-quality service and how you can create unforgettable moments for guests at the resort.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Health Club and Spa Receptionist
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for hospitality shine through in your application. We want to see that you're excited about creating unforgettable moments for our guests, so don’t hold back on expressing your enthusiasm!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in customer-facing roles. We love seeing how your skills align with the responsibilities of a Health Club & Spa Receptionist, so customise it to fit the job description.
Craft a Personal Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've delivered high-quality service in the past and how you can contribute to our welcoming atmosphere.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at St Pierre Park Hotel, Spa & Golf Resort!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Enthusiasm
Make sure to convey your passion for hospitality during the interview. Share specific examples of how you've created memorable experiences for guests in previous roles. This will demonstrate that you understand the importance of a warm welcome and personalised service.
✨Know the Company
Do a bit of homework on St Pierre Park Hotel, Spa & Golf Resort. Familiarise yourself with their services, values, and any recent news. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult guests or managing multiple bookings. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
As a receptionist, you'll be the first impression for guests, so dress smartly and professionally. Opt for a polished look that reflects the hotel's standards. This shows that you take the role seriously and are ready to represent the brand.
