Head of Service, Operations & Partnerships

Head of Service, Operations & Partnerships

Full-Time 66627 - 85845 £ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead adult safeguarding services and shape multi-agency partnerships for impactful change.
  • Company: Birmingham City Council, committed to protecting vulnerable adults and promoting wellbeing.
  • Benefits: Flexible working, professional growth opportunities, and access to the Local Government Pension Scheme.
  • Other info: Inclusive environment encouraging diverse applications and career progression.
  • Why this job: Join a passionate team making a real difference in people's lives during an exciting transformation.
  • Qualifications: Qualified social worker with safeguarding expertise and strong leadership skills.

The predicted salary is between 66627 - 85845 £ per year.

Birmingham is undergoing a bold and ambitious transformation in Adult Social Care. We're reshaping how we support individuals and families – placing people at the heart of everything we do, and building a system that is inclusive, responsive, and future‑ready. This is an exciting time to join us. We're looking for a dynamic, forward‑thinking leader to take on the pivotal role of Head of Service for Safeguarding. If you're energized by change, motivated by impact, and passionate about protecting the rights and wellbeing of vulnerable adults, we want to hear from you.

You will lead the strategic and operational delivery of adult safeguarding services, ensuring compliance with statutory duties under the Care Act 2014, Mental Capacity Act 2005, and Human Rights Act 1998. You will also play a key role in shaping multi‑agency partnerships and embedding a culture of continuous learning and improvement.

Qualifications and experience

  • Proven safeguarding expertise – you understand the complexity and know how to lead through it
  • Professional credibility – you are a qualified social worker, registered with Social Work England
  • Leadership that delivers – you have led complex services and driven meaningful change
  • Strategic insight – you know the legislation and how to apply it in practice
  • Collaborative strength – you build strong partnerships and communicate with impact
  • Values driven approach – you champion human rights and ensure the voice of the person is central to everything you do

At Birmingham City Council, safeguarding is everyone's business. We're committed to protecting vulnerable adults and promoting their wellbeing and building a system that reflects that. You will join a passionate, forward‑thinking team with the chance to shape services that make a real difference.

Benefits

  • A supportive and inclusive working environment
  • Opportunities for professional growth and career progression
  • Flexible working arrangements
  • Access to the Local Government Pension Scheme

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. We will use positive action to support diversity in shortlists where appropriate. Birmingham City Council is an accredited Disability Confident Leader employer and commits to employing, retaining and developing all of our people. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Head of Service, Operations & Partnerships employer: Job Search Place Limited

Birmingham City Council is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where safeguarding vulnerable adults is at the forefront of our mission. With a strong emphasis on professional growth, flexible working arrangements, and a commitment to diversity, we empower our employees to make a meaningful impact in the community. Join us during this transformative period in Adult Social Care and be part of a passionate team that champions human rights and promotes wellbeing.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Service, Operations & Partnerships

Tip Number 1

Network like a pro! Reach out to people in your field, especially those already working at Birmingham City Council. A friendly chat can open doors and give you insider info on the role.

Tip Number 2

Prepare for the interview by knowing your stuff! Brush up on the Care Act 2014 and other relevant legislation. Show us you’re not just a leader but a knowledgeable one who can navigate complex safeguarding issues.

Tip Number 3

Be ready to showcase your collaborative skills. Think of examples where you've built strong partnerships or led teams through change. We want to see how you can bring people together to make a real impact!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Head of Service, Operations & Partnerships

Safeguarding Expertise
Knowledge of Care Act 2014
Knowledge of Mental Capacity Act 2005
Knowledge of Human Rights Act 1998
Leadership Skills
Strategic Insight
Collaboration Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Head of Service. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Leadership Skills:We want to see your leadership style in action! Share specific examples of how you've led teams or projects, especially in complex environments. This will help us understand your approach to driving meaningful change.

Demonstrate Your Passion for Safeguarding:Let your passion for protecting vulnerable adults shine through. Talk about your commitment to human rights and how you've championed the voice of individuals in your previous roles.

Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.

How to prepare for a job interview at Job Search Place Limited

Know Your Legislation

Make sure you brush up on the Care Act 2014, Mental Capacity Act 2005, and Human Rights Act 1998. Being able to discuss these laws confidently will show that you have the strategic insight needed for the role.

Showcase Your Leadership Skills

Prepare examples of how you've led complex services and driven meaningful change in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.

Emphasise Collaboration

Think about times when you've built strong partnerships or worked collaboratively with others. Be ready to discuss how you communicate effectively and ensure that everyone’s voice is heard, especially when it comes to safeguarding vulnerable adults.

Demonstrate Your Values

Reflect on your values-driven approach to social work. Be prepared to share how you champion human rights and keep the voice of the person central to your practice. This will resonate well with the council's commitment to safeguarding.